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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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K
Kara s
1/27/2021
If anyone is looking for an easy way to straight teeth this is it! This company is easy to work with! It has been an easy process so far and I can’t wait to see my finished results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Kara, thank you for the great feedback! From start to finish, we do everything we can to provide an easy process for our customers. We can't wait to see your new smile. Please let us know if you have any questions. We would be happy to help.
jmatik23
1/27/2021
Easy to take the molds and the hyper byte system does seem to work as my girlfriend had a figment issue but by using the hyperbyte more frequently, it was corrected. Hoping end results turn out as planned as I am only on week 10 so no visible difference as of yet.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi- thank you for sharing this feedback and review. We are happy to hear that treatment has been stress-free and seamless so far. We totally hear you and understand that it can be frustrating when you do not see results as expected but our team is 100% committed to getting you a final smile you love. Your smile is covered by our satisfaction guarantee :)
E
Emily
1/27/2021
Customer service is quick and easy to get ahold of. Texting service is great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
From the moment you start your smile journey our team is always here to support you. Happy to have you in the Byte fam!
Beth S
1/27/2021
I'm 4 weeks into my new night time aligners. Customer service has been great. They check in frequently and answer questions quickly. The process has been painless and I'm starting to see results. So far so great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so excited you are starting to see results, we can't wait to see that new smile. Our support team is always here to answer your questions, Beth, so don't hesitate to reach out!
S
Sharon B
1/27/2021
Byte is helping me by giving me the smile that I’ve always wanted

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Sharon! We are so excited to be apart of your unique smile journey. Take some progress pictures, we love seeing your before and after photos! :)
A
Amanda K
1/27/2021
Thoroughly enjoy this company, and their personal costumer service. Having a personal, unautomated text message regarding YOUR plan is unheard head of this day an age. THANK YOU!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank YOU for choosing Byte to guide you through your smile transformation. Every customer's journey is important to us and we can't wait to see your final results!
nidhi3malik
1/27/2021
Good experience. There was a great customer service/ adviser team that answered any questions that came up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our Byte family :)
Amanda C
1/27/2021
Very happy with my smile now and with the price. Good customer service as well

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that Amanda! So happy Byte was able to be apart of getting you a smile you love. Don't hesitate to reach out, our support team is just a message away!
Ryan K
1/27/2021
Byte has been so simple to use, their customer help has been so fast and knowledgeable, and my teeth are already looking so much better! Plus the packaging is on point!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing (and aesthetically pleasing) experience with Byte! We can't wait to get to you to that final step. Our support team is always here for you. :)
N
Nicole
1/27/2021
The Byte Team helped keep me on track throughout my treatment. I have not yet finished; but they have helped ensure we reach the desired outcome.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you've had an amazing experience thus far and we can't wait to get to you to that final step! We want every Byte customer to get a smile they love which why we are there every step of the way. Don't hesitate to reach our to our support team, we are always here for you!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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