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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Gary S
2/2/2021
I’m on my next to last set, and I’m very impressed with the progress that’s been made. The BrightByte appliance is easy to use every night, and really seems to have shortened the treatment time. I’ve recommended this to some of my family.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Gary, thank you for the great feedback! We appreciate you recommending us to your family. The HyperByte definitely helps shorten that treatment time and alleviate any discomfort. We are excited to see your final results! If you ever have any questions, feel free to send us a message at support@byteme.com
Nikki S
2/2/2021
It was so easy to get information on Byte. I ordered the impressive kit and it was here sk fast! I sent it out after doing the kit and can’t wait to get my aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Nikki! We are so excited you have decided to join the Byte family. Waiting for your aligners is always the hardest part. Rest assured, we are doing what we can to get them to you as soon as possible. We always do our best to provide a smooth and easy experience. If you ever have any questions, let us know.
V
Victor
2/2/2021
The aligners are very easy to use and the customer service is great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Victor, thank you for your feedback. We are happy to hear that your experience has been great! We do what we can to make sure the process is easy for our customers. We are always here to help if you have any questions.
B
Brittney
2/1/2021
My experience with byte has been great, compared to the last Compared I tried. They have been responsive, and I’ve seen great results with my treatment. I received my aligners super fast, and when I messed my molds up they sent me a new mold kit for free.

E
ELENITA D
2/1/2021
I chose Byte for my son's invisible aligners because they are the most reasonable and most helpful. You know exactly what you are getting and every step of the process. Plus their customer service team is super friendly. Somehow they made their products, website, and profile forms fun! I also became a customer because of my son's good experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Elenita! We pride ourselves in always being transparent with our customers every step of the way. We are happy to hear that you have had such a good experience. We appreciate the feedback. We are here to help if you have any questions!
sarahross1013
2/1/2021
Such great customer service! Right from the beginning, all my questions were answered quickly. I needed to extend my treatment and I received a response almost immediately and the entire process has been efficient. I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! Thank you for your feedback. We are so happy to hear that our Byte team has taken such great care of you! We are always here for support and if you ever have any questions send us an email at support@byteme.com.
J
jeffreysucks
1/31/2021
Overall not a bad experience. The HyperByte really helps with the discomfort of moving teeth. Customer service is great. Had some fit issues in the beginning and was sent a new set of aligners and those were much better. Just finished my last week and while the overall results are great, there is still just one area I feel does not exactly match the original treatment plan I was shown. With that being said, I am not sure I want to go through the process of getting new aligners so I might just suck it up since its close.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Jeffrey- thanks for the review and the great feedback. We understand that it can be frustrating when your treatment does not go as expected, and we apologize for any delays on our part. We are committed to getting you a smile that you love, so please reach out to us at support@byteme.com with any concerns. Your smile is covered by our satisfaction guarantee and we want you to be 100% happy, you deserve it! You are a part of our Byte fam for life.
autumnspromos
1/30/2021
I am on my 5th set of Aligners and I can say that this is, by far, is better than the traditional braces I had as a kid. The process is easy. I love Byte Bright. (Although it's overpriced for what it is...) I saw reviews complaining about follow up communication from this company which made my wary, but I have had a wonderful experience all the way around. The hyperbyte is included with your treatment and that alone is reason to choose this company over some of the others.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Autumn! We are so excited to get to be apart of your smile journey. Take some progress pictures- we love seeing before and after photos :)
karinicoleb
1/30/2021
Love the results I’ve seen so far and only 6weeks in! Super easy instructions and I really feel my teeth moving. Definitely recommend

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so excited you are loving your progress so far. We can't wait to see your news smile! We do our best to make this a smooth and easy process. If you ever have any questions we are happy to help.
Viva L
1/30/2021
I like Byte a lot. Extremely high quality. I like it a lot

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! :) Our support team is always here for you so don't hesitate to reach out, we are just a message away.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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