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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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D
Darina
1/29/2021
Amazing. The customer service is beautiful. I had a slight problem and within minutes we’re working together to correct it.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Darina! Thank you for taking the time to provide this awesome feedback. We are so happy to hear that we were able to get your concern resolved quickly! We are always happy to help, let us know if you have any questions.
Rachelle S
1/29/2021
So far, Byte has been good. My aligners kind of hurt but that is to be expected. Customer support has been fairly responsive; my byte advisor was great with explaining the payment options and working with me to split between credit card and HSA payments. There is one situation where I reached out to support because my aligner was not sitting correctly. I did not receive a follow up regarding the matter in the timeline given. Otherwise, no issues and would recommend if your realignment is fairly straightforward.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! We appreciate your feedback and are always looking for ways to improve to make everyone’s experience better! We hope to keep your experience overall positive- never hesitate to reach out with any questions you may have.
chadolphson
1/29/2021
Using Byte has been a great experience. I began seeing results in only a few weeks. The entire process has been effortless.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We’re so happy you were able to start seeing results so quickly :) We can’t wait to see your final results!
J
JCooperdc
1/29/2021
I’m looking forward to the finish product. I’m excited to have straighter and whiter teeth!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes! We are so excited for you too, and can’t wait to see your smile once you’re finished with treatment :) Thanks so much for taking the time to leave a review.
L
Lindsey
1/29/2021
The Byte process is easy and stress free! I have more than pleased so far in my journey towards a beautiful smile!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're happy to hear about your experience so far- we can't wait to see those results!
Jack D
1/28/2021
If your looking for a great smile byte will help you out I’m so thankful I ended up choosing byte I’m on my 9th aligner out of 10 and couldn’t be more happy!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so thankful you chose Byte too! We can’t wait to see your results at once you are done with treatment. Thanks so much for the review :)
G
Grayson
1/28/2021
Very pleased and would definitely recommend. Professionalism, timeliness, accuracy all at a great price! Can’t ask for more.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it :) Thank you so much for taking the time to write us a review, we really appreciate it!
Elena S
1/28/2021
Byte is helping me achieve my perfect smile! The BYTE team is so incredibly friendly and kind. I highly recommend BYTE to everyone who wants to achieve their perfect smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! We are so glad to hear about your experience working with us. Happy to have you as part of our byte family :)
G
Gabe
1/27/2021
Great experience with great people who really want to help change that smile! 10 out of 10! Loved it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love helping people achieve their 10/10 smile and are so glad you are one of them :) Thanks so much for writing a review!
S
Sophia
1/27/2021
I am 11 weeks in my treatment, I have already noticed the progress so far. It’s amazing how plastic aligners can move your teeth so much. Despite a five week set back due to a stubborn tooth not moving, I’m happy with the results so far. I hope this process doesn’t take too long and my teeth will track well after this. The Hyperbyte does feel like it helps with teeth mobility. Customer Service, Bryce has been great with advice and reassurance although it does take a couple days to hear back sometimes for help. Also really happy with my free Snow Whitening System. Thank you!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your experience so far and love that you are seeing results. Sometimes teeth can be a little stubborn and need some extra attention, but I am so glad we were able to keep you on the right track towards your end results :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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