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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
kristiricca18
1/26/2021
Byte was a positive experience from the start. The communication is quick and helpful, the delivery process is quick and there is someone to support through email or text. I am a few weeks into my aligners and I am very pleased so far. I am excited to see the final results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Kristi! Thanks for the awesome review. We are so happy to hear about your amazing Byte experience so far. Our support team is always here for you, even after completing your treatment! Can't wait to see your new smile :)
E
Elizabeth H
1/26/2021
I highly recommend Byte. Wearing the byte aligners 10 hrs per night is easy. No problems sleeping. I love the gentle not irritating cleaner/whitening foam . It’s still early in the program but I can already see a whiter straighter smile. So glad I made the purchase. Great customer support. I’m impressed.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for your recommendation Elizabeth! We are so excited you are already seeing results, we can't wait to see them too. Send over your progress photos, we love seeing smile transformations! :)
Maryann C
1/26/2021
In the early steps but everything up until now has been great c

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Awesome to hear that Maryann! We can't wait to get you to those final steps. If there are any issues, we'd love to hear more. Send us a message at support@byteme.com and we'll take care of you right away. :)
lblayco
1/26/2021
This is the best aligners out there. Friendly people, they check in you’re progress and step by step guidelines. Plus a teeth whitening too for the win.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for your awesome review and for choosing Byte to guide you through your smile transformation! Our support team is here for you every step of the way. Let's get you that awesome smile! :)
B
Bri
1/26/2021
Customer service was excellent & always responded to all my questions. I chose to pay in full but there are several different payment plans as well. So far I am on week 4 of my aligners and it’s been going great. I haven’t had any discomfort or pain. The hyper byte & aligner cleaner/whitener is really great as well.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Bri! Thanks for the awesome review. We are so happy to be apart of your smile transformation! Pro-tip if you ever face any discomfort when popping in new aligners, use that HyperByte for an extra couple of minutes and it will reduce that. :) Our support team is always here to answer your questions, so don't hesitate to reach out!
angpiz720
1/26/2021
The best customer service! and I am on week 8 of my treatment and I feel like I have a brand new smile already! 😁

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the amazing review, Angelica! We are just as excited about your transformed smile and cannot wait to see the final results. Our team is always just a message away, so don't hesitate to reach out! :)
Josh S
1/26/2021
The customer service has been helpful and prompt. The instructions are clear and easy to follow. For the first week there was some mild discomfort, but now I don't notice them most of the time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Josh! We are so happy you chose Byte for your smile transformation. Pro-tip: add a couple of extra minutes of that HyperByte to your routine, and that should help with any discomfort. Our support team is always here to help, so shoot us a message at support@byteme.com if you have any questions!
carlsene.haley
1/25/2021
I cannot believe my teeth have straightened so much in three months. I am not even finished yet, but my confidence is stronger because of Byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you are already seeing improvements with your smile & your confidence :) We can't wait to see the finished product once you complete your treatment!
bernie.rogers5
1/25/2021
I am only a month in using my aligners but I am already seeing great results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We love to hear that and can't wait for you to continue your Byte journey! If you ever have any questions or need any assistance, please don't hesitate to reach out to support@byteme.com We are always here to help :)
A
Ashley
1/25/2021
Beyond great customer service and A+ product! Byte makes it super easy to get a beautiful smile. You notice progress so fast and I can’t wait to show off my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We cannot wait for you to be showing off your new smile either! We're so glad to hear you have had such a great and positive experience working with us! Thanks so much for the review!!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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