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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
Kristine Y
1/25/2021
Byte has exceeded my expectations. The customer service is spot on, shipping is prompt, and the aligners are working! I am a month into my plan and I can see a difference in the whiteness of my teeth and alignment as well. The overall impression process is simple, and the weekly plan is easily incorporated into my lifestyle, especially without dining out curing the pandemic. I even notice myself smiling more than before I started using Byte :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We LOVE to hear it! Our team at Byte is always here for you and can't wait to get you to that final step. Thanks so much for the amazing review. Keep on smiling! :)
Sarai R
1/25/2021
I like it a lot! I do get a little frustrated at time when I don’t see results I want, but they are comfortable and I do see some change

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Feel free to reach out anytime you'd like us to check on your progress or if you have any questions. Our Customer Care team is here for you every step of the way :)
matthewrhill1
1/25/2021
Fantastic experience using Byte. I have the night-time aligners and have seen a subtle, yet gradual impact week over week. Still about half-way through, but very impressed with the results thus far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Matthew! We can't wait to see your final smile but are so excited you are already seeing results. Thanks for the amazing review, our Byte team is always here to support you so feel free to message us at support@byteme.com anytime!
Bob E
1/25/2021
What a great experience! The entire process is professional and straight-forward! From the impression-kit to ready for retainers was a seamless process! I also like that you have options: day or nighttime process to fit YOUR needs! Oh by the way!.....It Works! Thank You! Bob

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank YOU Bob! :) We are so happy to have you in our Byte fam. Our customer's smiles and satisfaction is so important to us here at Byte, so we are so excited that you had an awesome experience. Keep on smiling and don't hesitate to reach out to us with any questions, we are just a message away!
sdraper888
1/24/2021
Excellent customer service and I have no complaints about my treatment. They take care of you and make sure if there is a problem they will get it taken care of asap for you! I would definitely recommend to friends and family. I am so please with my results so far in my treatment. I can't wait to see my end results!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for an amazing review! :) Here at Byte we want our customer's journey to be as smooth as possible, so we are so happy you have had a great experience so far. We can't wait to see that final smile!
A
Ana
1/24/2021
I’m Very pleased with the easiness of the whole process, now I just have to follow all the directions. Can’t wait for the end results. Great job everyone helping me through the process!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
R
Robert E
1/24/2021
I really do like how I have a plan that supports the best time for me to have aligners in. The night time plan does make this a lot easier. The hyper-byte does also help alot.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
K
Kristin S
1/23/2021
Byte is very easy to use and beats having to go to the orthodontist in person.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're pleased to have you in the Byte family!
G
Gunnar T
1/23/2021
I’m on week 5 of my 15 week Byte journey - and so far so good. Can already see some results - discomfort is manageable (esp. when using HyperByte). Byte team has been awesome from the start. Definitely motivated to keep going.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! We love to hear this. Your HyperByte will be your best friend throughout your treatment to ease some of that discomfort. We know it's only the start of your treatment, but we cannot wait to see how your smile progresses :)
K
k w
1/23/2021
I had been thinking about doing aligners for years, and after a bunch of research came across byte. When I was ready, the impression kit came quickly, customer service was on top of it and helpful every step of the way. The aligners have fit great so far and customer service has been great again, answering any questions or concerns I have. So excited for a straight smile :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to have you a part of our Byte family! So excited to see your smile transformation :) Thanks so much for writing in and sharing your Byte experience.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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