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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Olivia C
3/31/2021
The byte team is so helpful and kind! When my first impressions were not deep enough they sent me smaller trays for no charge to me! So far the bright byte works amazing at cleaning the aligners and whitening teeth! So excited to finish treatment!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Olivia, thank you for your review. We are happy to hear that we were able to get a new package sent out. We love that you chose us too and we can’t wait to see that new smile! :)
P
Paula K
3/31/2021
My advocate reached out and gave me timely and useful information. Thank you for your time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Paula! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊
colonvictoria16
3/31/2021
I love Byte and everything thing about it. Customer service, and advisors, are the BEST I’ve ever experienced in a company. The products are new and advanced and work!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! WOW- Thank you for sharing such a thoughtful review. Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love.
Michele W
3/31/2021
The impression kit was very easy to use. I have the nighttime aligned and they work good with my schedule. It also helps me from snacking at night. The customer service is quick to respond. I recommend this product!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes Michele! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Ahmed K
3/31/2021
Excited to see my results, and definitely seems like a better choice then traditional braces or more expensive option for clear retainers

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!
steph.boulanger2
3/31/2021
I have not received my aligners yet, but let me tell you.........this has been such an easy experience!! Thank you Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Steph- congratulations on getting started with your smile transformation! We are so happy you chose Byte to go on this journey with you. We are committed to getting you a final smile that you love, so do not hesitate to reach out if you have any questions, we got you! Happy to have you in our Byte fam
Lynne R
3/30/2021
Affordable, fast treatment, convenient, good customer service, whitening products included in treatment plan.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Lynne, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Hollie P
3/30/2021
Great customer derives always there to help With the process. I highly recommend Byte to anyone in the market great results in 10 weeks!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Hollie! We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
A
Anna
3/30/2021
I absolutely love my treatment! I am on step 9 of 11 steps and I see such a difference in my smile. I will say that this is a process that does take patience but as long as you stick with it and follow the steps exactly how they are given, you will not be disappointed!! Thank you Byte for my new improved smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Anna! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
Fayth S
3/30/2021
Chelly E. was extremely helpful online! She answered all of my question and even provided a discount code for my impressions purchase!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Fayth :) We can't wait to get you to that last step. Thanks for the great review!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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