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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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C
Casey
4/5/2021
The packaging and delivery of the product was amazing! The instructions were easy to follow and I saw progress as I changed aligners each week. I got sick with strep throat and couldn't wear the aligners for a week or so, so I'm still on my eighth week. My only complaint would be that if I used the bright byte bottle as much as is recommended, I would've ran out way before I finished my ten weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Casey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊
saraebergman
4/3/2021
I have been wearing my Byte alingers for 4 weeks. I am already seeing my teeth moving to help my smile. Combine with BrightByte for whitening my smile is on track. Also, the Byte Advisors are making sure everything is working the way I had hoped.I have been wearing my Byte alingers for 4 weeks. I am already seeing my teeth moving to help my smile. Combine with BrightByte for whitening my smile is on track. Also, the Byte Advisors are making sure everything is working the way I had hoped.I have been wearing my Byte alingers for 4 weeks. I am already seeing my teeth moving to help my smile. Combine with BrightByte for whitening my smile is on track. Also, the Byte Advisors are... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
D
Donna
4/3/2021
I am excited about my new smile! After only a week of using aligners, I see a difference . The Bright Byte whitening and cleaning solution has made my teeth brighter! The Hyper Byte is a plus for managing that uncomfortable feeling. I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Donna- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.
Alicia L
4/2/2021
Byte is a great teeth alignment company to work with to get your perfect smile. Great customer service and is always there to help when needed. Would highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Alicia! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Sarah R
4/2/2021
The customer service is amazing!! That are patient and attentive to me. I get a check-in from a rep on a regular basis and I get a quick response to any emails I send them. My progress is moving along well and I’m seeing a BIG difference in my teeth already. I recommend Byte to everyone I talk to about my experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Sarah! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.
B
Brianna
4/2/2021
Love it!! Byte is so easy to use and easy to communicate with. My teeth have changed so fast and can’t wait for the results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Brianna! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
Melissa M
4/2/2021
Amazing customer service & experience overall, everything is taken care of so smoothly!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Melissa! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
T
Theresa
4/1/2021
I am so pleased with my experience with Byte!! The customer service is amazing, and they make everything feel very personalized. Definitely recommend! So excited for my end results!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Theresa! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help
B
Brian
4/1/2021
I am about over with my treatment. The folks at Byte have been very good to me. They have modified my treatment , whenever needed. Great customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Brian! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
heathermabin
4/1/2021
Satisfied with service. Good customer support. Quality product. Happy to be part of Byte program.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Heather! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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