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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Adam T
4/9/2021
Byte aligners have been awesome, all the way from the time I was ordering them to present time now in week 6. From sales to customer support. Top notch product so far

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you have been enjoying your experience so far! Can't wait to get you to those final results:)
macitolleson
4/9/2021
I’ve loved my experience with Byte. The packaging is so stylish, the staff are incredibly easy to talk to and helpful, and my smile is getting straighter every day! I’m obsessed with brightbyte now and love how much it’s whitened my teeth. I will definitely be recommending this to a friend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
shelbiepoole84
4/9/2021
Thank you so very much for helping me through this process! I would defiantly recommend to friends and family. It’s so easy and anyone with a super busy schedule like me don’t have to stop everything and go to the ortho!! So thank you for having this service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes Shelbie! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Ernie M
4/8/2021
Customer service has not been very helpful. it takes a few days for a response.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Ernie- thank you for the feedback. We understand that communication during the treatment process is extremely important and if we dropped the ball on this we apologize and want to make it up to you ASAP. Our response time via email is 48-72 hours, but we are also available for a phone call to address your concerns if this is something of interest to you. We are committed to getting you a final smile you love, so do not hesitate to reach out!
jeffcpond
4/8/2021
I ultimately decided on byte instead of other aligner solutions because of the length of the treatment plan. No one wants to wear them, but the byte + hyperbyte system made my time wearing the aligners quick and painless.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Jeff! So happy to hear you chose Byte and that we get to go on this awesome smile journey with you :) Our team is here for you every step of the way so do not hesitate to reach out. We can't wait to see your final new smile. Thanks for the great review!
curtisalden
4/7/2021
The customer service has been great! Every time I need help they are right there to lend a hand! Product works amazingly well and I'm only half way through.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Curtis! Wow- halfway to your final smile that is so exciting. We cannot wait to see your final results, please share some progress photos with us! The support does not stop here, you are in our Byte fam for life! Thanks for the great review.
meganeneuman
4/6/2021
Extremely competent process, easy access to customer service. Loving my results and how short the treatment plan is!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow, Megan, that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great review :)
R
Rebecca G
4/5/2021
My teeth have improved greatly since beginning byte. However, at the end of my 9 weeks there are still some minor adjustments that need to be made. Byte seems to be working well with me to complete the process. The process was simple enough but I do feel like there could have been better instructions when the aligners were sent out to me.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Rebecca- thank you for taking the time to share this thoughtful feedback. We are happy to hear that you are seeing results since you have started Byte. We hear you, but rest assured that our team is committed to getting you a smile that you 100% love! Just shoot us an email at support@byteme.com and our team will walk you through the next best steps.
L
Lynn
4/5/2021
This has been the perfect time to go ahead with my the process of staightening my teeth. Byte alingers have really workde well for me. They make the process very easy. I'm almost finished and I'm really happy with my progress!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Lynn! We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.
jamestrohaley
4/5/2021
Amazing company and great aligners! I am about half way through my treatment and my teeth are looking better already. No discomfort from the aligners, support is excellent, and the price is even better!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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