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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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krislombardelli
3/25/2021
Loving byte so far! Teeth are significantly straighter and it’s only been 5 weeks :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback. :)

emilymmccarty
3/25/2021
I could never have considered in office dental work, even if we didn’t have all these COVID restrictions - with 3 kids I need a smooth and simple process for everything possible! The Byte team have been very helpful and responsive throughout the process and I was surprised to find that everything just works so well, even the at-home imprints I made! I was seeing a difference from the first week and am really happy with my steadily improving smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Emily! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

emmaalison05
3/24/2021
I love how the website works and shows you what you’re teeth will look like

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Emma :) We can't wait to get you to that last step. The 3D treatment model is one of our favorite parts of Byte too! Thanks for the great review.

Michelle L
3/23/2021
Byte is an exceptionally well run and efficient company. My teeth were a hot mess before I went ahead with treatment plan, but I went ahead and ordered the aligners, and they have straightened my teeth out beautifully. I would one hundred percent recommend this company to help with your teeth. Their customer service is awesome as well!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Michelle- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

Christina G
3/23/2021
Customer service is very helpful and good. So far aligners have helped.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Christina! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

M
Melinda
3/23/2021
I got to the final week for my upper aligners and my teeth were resistant to treatment so I had to go back a couple of weeks. They do tell you to keep your aligners but don’t tell you it is probably best to place them back in the package that corresponds to the week. They have a tiny barcode on them that can tell you which it is but not that clear. I ordered the night aligners but wore them during the day as well as at night. If you happen to misplace your aligners it is a whopping $149 to replace each one.. the Bright Byte cleaner is good stuff but will cost you $30 for each small bottle. Considering it is basically mouth wash with some peroxide in it for whitening that’s a pretty hefty... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Melinda- thank you for taking the time to share this feedback with us. We understand that it can be frustrating when your treatment does not progress as expected but are happy to hear that our team was able to support you and help you get back on track. We hear you and know that the a smile journey is a big undertaking so added costs are frustrating. Our team is committed to making your journey as smooth as possible, so do not hesitate to reach out with any further questions or concerns, we are always here to help!

Elise S
3/23/2021
I love these! They are clear and easy to put in and take out when I eat. Plus, they are invisible so you hardly notice them. I had a terrible orthodontist growing up who made me have braces from 6th grade to 11th grade. I made him take them off for my senior year because I did not want another school picture with braces. Then he gave me a retainer that didn't fit so my teeth shifted. I have been so self conscious about my smile for a long time and with these invisible aligners I don't have to have ugly metal braces on my teeth and they are going to fix my smile where I will be confident smiling in pictures again ☺️

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Elise, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!

dezellemonarrez55
3/23/2021
Best customer service Very helpful on which they recommend! I got the all day ones. Can’t wait to fall in love with my smile once again

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Diane R
3/22/2021
An definitely feel the difference - and for more than half the cost my dentist quoted.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Diane! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

halljreggie
3/22/2021
I've enjoyed the opportunity to improve my smile and the Byte support customer service staff have been very helpful. Because I had a tracking problem with my aligners I had to start over after 5 weeks so that has been a bit disappointing in terms of making progress and seeing results. The support team quickly identified the problem and told me what to do to fix it. I followed their advice and am on my third week of getting back on track. I look forward to getting the results I was looking for.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so glad to hear that our Customer Care team was able to help you get back on track. We understand the frustration of having an extension of treatment, but we are so excited to get you to that dream smile in the safest way possible:)


Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies