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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
dudeweresmybike
4/12/2021
Great product! I would recommend it to anyone! Great customer service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing!

C
Candra
4/12/2021
Awesome customer service and a super fast response to any questions that I’ve had. I cannot wait to continue my journey with Byte and I’m looking forward to receiving my aligners! So glad I came across this company!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!

C
Candra
4/12/2021
Awesome customer service and a super fast response to any questions that I’ve had. I cannot wait to continue my journey with Byte and I’m looking forward to receiving my aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

M
Marcia W
4/12/2021
The process has been simple and painless. There was a noticeable difference within the first few weeks. The whitening cleaner makes a huge difference.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We can't wait to see those end results!

Alexis S
4/12/2021
Byte has been such a great experience. In just a few short weeks my smile has changed drastically and my teeth have gotten significantly whiter. The customer service has also been fantastic. I am very happy with my choice of going with this company for my aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you chose Byte! Can't wait to see your perfect new smile! :)

R
Ragan G
4/11/2021
The process is so easy and customer service is over the top! Byte does a great job with packaging making it simple to more through your weekly treatment plan. The aligners are easy to wear and and virtually painless. I’m finished with the top aligners but have a few more weeks with the bottom, but I already can’t stop smiling!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

B
Brandon
4/11/2021
5 weeks into my treatment and so far so good! Aligners fit well and ive experienced very little pain or discomfort. Teeth are a little sensitive for a few hours after taking them out, but that's to be expected. BrightByte has also been making my teeth whiter!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
5 weeks already! We are so excited to get you to that final result!

J
Jessica D
4/10/2021
Byte has been a great experience for me! Always able to answer questions with just a quick email or text. Retainers are easily switched weekly. Would definitely use if you want your teeth straighted.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing this feedback! We are so happy to have you in the Byte family:)

C
Claudia W
4/10/2021
Love this service! I never had to spend time going in to get molds done and check ups. I did the initial molds at home and they send me the whole set of aligners at once- amazing how they can plan the treatment at one time and the aligners always fit. Super responsive customer service by email/ text which is my preference.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

L
Lauryn
4/10/2021
The whole process was so easy and I am already noticing a difference in my teeth after a few weeks. And definitely whiter!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! Thank you so much for sharing:)


Top Rated
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  • Starting at $70/month 
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