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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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antsmess3108
4/15/2021
i want to say thank you to Kelly N. Outstanding customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love Kelly! Our team is here for you every step of the way. Thank you for sharing:)
c.davila0504
4/14/2021
This has been the best experience in my journey to a perfect smile. Great customer service and amazing product. I will always recommend byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear this!! Can't wait to get you that perfect smile:)
Jonathan O
4/14/2021
so far so great! easy to use step by step instructions, painless to use. taking off 1 star since I'm still in the process and haven't seen the results yet, but can't wait!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can't wait to get you to those final results, and we are so happy to hear about your positive experience so far :)
Chevonne L
4/14/2021
It's been a great experience so far. My teeth were in the most pain on the first week of wearing the byte aligners. Every week after that everything has been manageable. No one can tell that I'm wearing the aligners and I can talk clearly while wearing them. I do feel that there should be two bottles of the cleaner/whitener because it's hard to know when to order another bottle when the shipping doesn't happen as fast as you think it would. Team members reach out consistently so you can ask any questions if you have them. I can't wait to see how my teeth look in the next 5 weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! Thank you so much for sharing:). You can order more BrightByte any time through our Shop tab on our website!
clarette.diyoka
4/13/2021
Great! im loving it, my teeth are looking great! almost to it perfection. great great great. Thank you for this opportunity to write a review. It means the world to me to have a perfect smile. l, and to our entire team! I look forward to a perfect smile

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is, well, GREAT! :D We are so happy that you chose Byte! Can't wait to get you to that final step.
Matthew I
4/13/2021
The gaps in the bottom of my bite are closing in! so pumped to finish the next month of my treatment. Thanks Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are pumped for you! Don't hesitate to reach out during this final stretch if you have any questions!
Eve L
4/13/2021
Love how quickly it changed my smile <3 Cost efficient and very effective.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! Thank you for sharing:)
claire.dundon
4/13/2021
I am currently in the middle of my treatment and so far so good. The hyperbyte is easy to use and the brightening solution has made my teeth whiter. I am excited for the result!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
M
Meghan H
4/13/2021
Byte Customer Service has been so wonderfully helpful. They are always there to answer a question or ease a concern. They check in from time to time to assure everything is going well. I always get a response within a day or two, so I'm not left worrying about things I don't need to worry about.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.  
M
Mo
4/13/2021
not happy with customer service not happy with the results,did not get what i was promised just lost $ 1,749.00

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so sorry to hear that this has been your experience. Please reach out to us at support@byteme.com and we would be happy to look further into your situation.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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