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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Zoë S
4/17/2021
I would recommend 10/10. Everything is easy, support help is helpful and my teeth are looking awesome

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We do what we can to provide an easy and safe way to get the smile you have always imagined. We are happy to hear that your teeth are looking awesome! Thank you for the great review Zoë.
Rebecca C
4/17/2021
I have only been wearing my aligners for a couple of weeks and am very happy with.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear that you have been happy with your treatment. If you ever have any questions, please let us know. We are always happy to assist. We can't wait to see your new smile, Rebecca! :)
G
Geoff M
4/17/2021
Just started my eighth week and so far I couldn't be happier. Aligners are comfortable and I've had no problems whatsoever. Also enjoying their Snow teeth whitening system. Customer Service has been great also. I'm glad I used Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Geoff, thank you for the review. We are happy to hear that your treatment is going well and you are enjoying the whitening system. We are so glad you chose Byte too! We hope you'll share your new smile with us.
Jessica S
4/16/2021
I absolutely love my Byte aligners! I actually love everything about Byte! I'm a graphic designer so I have mad respect for their packaging design and advertising. It's just brilliant. I think their customer service is spot on. And of course, the product works and is easy. I ordered the night Byte's so I only have to wear them while I sleep. It's very convenient and I'm loving my results. Just make sure you don't switch your aligners to the next one, until your teeth have fully adjusted to the current aligners and there are no gaps between your teeth and the aligners. That's my hot tip!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love a hot tip! Jessica, we appreciate you taking the time to review your experience with Byte. We are happy to hear how great your experience has been from advertising, packaging, our customer support, and the aligners. We are excited to hear you are loving your results! :)
R
Rene C
4/16/2021
Super happy with the service and guidance of the Byte team. Aligners came faster than expected and I am able to start my treatment sooner than planned! So far it's been a fantastic journey and I can't wait to reveal my new smile...

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!
Mary K
4/16/2021
This was super simple anyone can do it! The customer service is awesome and so helpful every step of the way! I highly recommend using Byte to anyone looking to make their smile perfect! Very affordable and love having payment options available!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)
christopherdistaulo89
4/16/2021
The entire process was easy!I can't wait to start getting my smile back and being the one who wants to take pictures with friends instead of them telling me I have to!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to get you to your dream smile! We want to do everything we can to make this experience as smooth and enjoyable as possible for you. Our team is here for you, so don't hesitate to reach out! :)
K
Kimberly C
4/16/2021
Ever since the start of the process, I was very impressed by the customer service throughout. I got all of my questions answered in a timely manner and everyone I worked with was super friendly and helpful. The aligners themselves are amazing! They're super comfortable and they're truly invisible! Also, Byte is also the only aligner system that offers "Byte at Night" so you can wear your aligners only at night! Perfect for people with busy schedules like me :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you are enjoying your Byte At-Night treatment! We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Kelly D
4/15/2021
I am very pleased so far, my teeth are definitely moving👏 The process is easy and byte customer service is amazing!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Kelly :) We can't wait to get you to that last step.
nybucomag
4/15/2021
I am currently working towards the end of my process, but I have had no complaints so far. I have enjoyed seeing the process of my teeth becoming more aligned and anytime I have questions or concerns, Byte is a text or call away and is always very helpful!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! You are so close! Let's get you that smile of your dreams:)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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