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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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victorialava91
4/23/2021
Great Customer Service I have No Complaints So far so Good!! They are very helpful as well

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Victoria! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
T
Teresa
4/22/2021
Presently on week five of 10 &21. I could not be more pleased I smile more and can see a marked difference already. God Bless those producing such an awesome product.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Halfway to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family Teresa! Thank you for the awesome review.
Karla G
4/22/2021
From the very beginning of my journey, customer service has been on their game! The communication is very constant and they make you feel welcomed and like they really care. My advisor and the care team are truly the best! I am currently awaiting my last set. So far my teeth are looking very good!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Karla! Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Thanks for the awesome review, we are so happy to be on this smile journey with you!
Cynthia C
4/21/2021
Just getting started. My “on-boarding” experience had been quite pleasant. All my questions were answered. Byte made the process quite easy. I followed the directions for impressions and return. There’s even a digital log to keep track of my order. No wondering here!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Cynthia, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!
J
Jennifer
4/21/2021
Byte is so easy to use and the customer service is great. They constantly check in on you and your progress and I love it. Getting started was super easy and the video instructions really help when taking your impressions. By far the best experience with braces and this is my 3rd time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Third times a charm! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. Thank you for the great review, Jennifer.
A
Amy J
4/21/2021
Amazingly seamless process with INCREDIBLE RESULTS!! After 6 weeks, I was totally blown away at the progress! I'm on week 13 of 15, and my teeth are straight and whiter than I could have imagined. I've definitely inspired many of my friends to sign up for their byte aligners. BRAVO!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We love hearing about incredible results you are so close to the end. We appreciate you telling your friends about us and sharing your experience. We hope you'll share your amazing new smile with us! :)
B
Brandy
4/21/2021
I have been using Byte for 5 weeks now. The process has been extremely easy and communication has been great from the impressions to receiving my aligners! My aligners have fit perfect every week and my teeth are clearly moving as they should! I would definitely recommend byte to anyone looking to straighten their teeth! My aligners fit comfortably and the foam cleaner they give you to put in them also whitens you’re teeth! Everything has been so convenient, I wished I would have done it sooner! I only have to wear mine 17 weeks!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Brandy, thank you for taking the time to review your experience with Byte! We love to hear that the aligners have been fitting perfectly every week. It is definitely so exciting to start seeing the progress. We can't wait to see your final results! :)
beccadupree1
4/21/2021
I am so happy with my treatment so far. I am 15 weeks in on my 26 week treatment and my teeth look and feel so good. My husband can’t believe how much they’ve changed in what feels like a short amount of time. Sometimes the first day or 2 of an aligners is tighter than others but it’s never too bad and you get totally used to it by day 3 or 4 of the week. The very first aligner is the worst so once you get through that initial pain it’s much smoother. The aligners themselves are very clear and thin (I have daytime ones) and they don’t make me talk differently at all. It’s kind of nice too because you really can reel in your snacking habits (since you have to keep them in 22 hrs a day). The... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you are loving your results so far! It is awesome when others start to notice your new smile. It definitely takes some getting used to, but we are glad it is getting better. We really appreciate you sharing your experience with us and others. We can't wait to see your new smile! :)
thehouseofcards99
4/21/2021
Whitening and straightening my teeth at the same time! Brilliant. Customer Service is top notch!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)
Paula J
4/20/2021
My daughter gave this as a gift and the whole process has been easy. I had a slight setback but the communication from the company was quick on how to proceed for better results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Getting your dream smile is such a great present! We are happy to hear that our team was able to get your smile back on track. We are always happy to help if you ever have any questions. Thank you for the great review, Paula. We are so excited to see your results!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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