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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
nats64
5/20/2021
I’m impressed by the quality of the aligners. The detailed info on my treatment plan was given by email. I also have a POC via text, and if needed there is a customer service number. I’m on week two and already see a difference in my teeth! I’m looking forward to the end result this fall!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Week 2 already! Can't wait to get you to that last step!

D
Dylan
5/19/2021
I really like the look and feel of the byte aligners. The hyperbyte also is very helpful and easy to use.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing! We are so happy you chose Byte :)

Jami P
5/19/2021
My teeth were super crooked and I was looking for a way to straighten them without spending a ton for braces. I doubt BYTE and I am sooooo happy I did. I am in week 7 and seeing excellent results! The best part is that no one can see them! Thank you Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Week 7 let's gooo!! Thank you for choosing Byte. We are so excited to get you to that last step!

ZakkandHeather B
5/19/2021
As a full time musician, byte has changed my outlook on my smile. And has made day to day life in general easier to go about. Thank you byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We are so happy to hear this and we can't wait to hear what you do with your new smile:)

irblessedru
5/19/2021
The impression kit came quickly and was easy to do. The followup customer service was also a plus. Then came the 3d images and that helped me to make the final informed decision. The price is also less than competitors so its a win win.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

mpolinar
5/19/2021
My experience so far has been seamless and they have easy instructions with their products. Customer service is accommodating as well. I've been in my treatment for about 11 weeks now and I see progress and so far so good! Looking forward to the final results! I'd highly recommend this to anyone who especially wants convenience and flexibility.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Chantle U
5/18/2021
These aligners have helped me fix my smile. I am glad to have the removable option because you have to clean around and try to floss with braces. No sores and have less time in them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Margie L
5/18/2021
It is amazing how quickly I saw an improvement. Overall it is taking a bit longer than I expected but it is so worth it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great review :)

Kim L
5/18/2021
If the product doesn't work...don't expect any help later! When looking into this product I received multiple friendly texts to help me decide to purchase the product. The package arrived, looked professional, and even though I was nervous I gave it a go. I purchased the night aligners but since I'm working from home, I used them both day and night, only taking them off to eat or drink. I used the vibration took as recommended. Everything seemed to be going great until the last retainer. My upper teeth didn't require too much straightening but didn't quite get to where it was supposed to go, with one tooth still sticking out slightly, but the bottom teeth not only weren't straight...I... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Kim, we are so sorry to hear that this has been your experience! It is important to us that you are supported throughout your whole treatment, so if this has not been the case with your Byte journey, we will want to look into this right away. We apologize for any additional delay and any discomfort you have faced. Your dental health and safety are our #1 priority and we want to make sure your concerns are addressed right away. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.

docmegparsi
5/18/2021
The customer service was so friendly and prompt when replying to emails. Definitely recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the awesome review. We are thrilled to hear our team was able to provide you with a positive experience :)


Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
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  • Exclusive HyperByte included for quicker and more comfortable treatment
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  • Works directly with leading dental insurance companies