Byte Invisible Braces Review
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
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1641 Customer Comments & Reviews
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Would recommend! Hassle free easy to use step by step instructions! Very excited for my new smile!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)
This was at first an exciting experience. The customer care team was quick and available when I got started. Offered less then helpful information about how my aligners should fit as I progressed through each week and alas the lack of communication and clear direction led to aligners that didn’t fit and a halt in progress. So eventually of course I needed a refinement set. I’ve text and emailed 6 times in the last three weeks with no response on next steps. My treatment plan has not been updated on my account either so I can’t review the new treatment since no one has replied to me. So. Beware. That if you are further into the process and need refinement aligners you are not a priority to... Read More
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hi there! We are sorry to hear you have not heard back from our team. Let's get this figured out for you. For the quickest response, please reach out via phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach us via Facebook direct message. Let's get this situation turned around for you!
The experience I have had so far with byte has exceeded my expectations. I have had adequate follow ups from representatives to make sure all my questions were answered and I always received a quick response. Based on my experience so far, I would recommend byte.
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Thank you so much for your recommendation! Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)
I've always been very self-conscious about the crowding in my lower teeth and thus have explored braces and Invisalign as options for years but found that Invisalign was way too expensive and I hated the thought of having braces for a year or more. When I came across Byte, I kind of thought it was too good to be true...so I did lots of research, read tons of positive reviews and found that it was one of the most affordable options and I decided to go for it! I opted for the night version because I knew it would be a lot easier to keep up with. The impression kit took some getting used to but was actually pretty easy to do - my recommendation is to practice without the putty in first to... Read More
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
This is amazing!! We are so happy that after all your research, you chose Byte to get you to your dream smile. We are here for you and are here to pump you up throughout your journey. If you ever need anything, don't hesitate to reach out at support@byteme.com. Thank you so much for taking the time to leave such an awesome review!
I am very happy with my Byte aligners and the Byte team. I am just finishing my fourth week, and I'm already seeing noticeable changes. The team have been very supportive throughout the entire process, and are always ready to help when needed. Looking forward to flashing my fabulous smile in a few more more months!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Thanks for sharing your Byte experience. Our Customer Care team does just that, they care! We want you to feel supported throughout every step of your Byte journey, and we are so glad to hear you have felt this way. We cannot wait for you to complete treatment and show off your new smile :) We hope you'll share some progress pictures with us!
Byte has a lot of hype and deserves more! I have enjoyed the customer service and seeing how my teeth will light up a room!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
This just made our day! Thanks so much for your review. We cannot wait to see your results so we can hype up your new smile transformation! Happy to have you a part of the Byte family :)
Easy to get started and affordable. I am on week eight and can see results.
Customer service reps are terrific
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Week 8!? You'll be showing off that new smile in no time! Our customer care team does what they can to make this process as easy and stress-free as possible, and we're so happy to hear you have felt that. Thanks so much for the review :)
I started my 12 week Byte at Night experience 10 months ago and have not had much success. I was supposed to change aligners every 7 days and it would take at least 2 - 4 weeks per change out. For the past 5 months I have been in Upper Tray 5 and Lower Tray 8, unable to get the next set of trays to work. I contacted byte and they sent refinement aligners, a new 10 week program; however, I can't get them to fit at all so here I am over $2,000 out of pocket paid upfront and I'm basically restarting the program with aligners not fitting. Also, when my original aligners arrived, I was missing aligners and had to contact them to send those. When I contact byte needing actual help it takes days... Read More
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hi Jennifer, we are sorry to hear about this, and we want to do what we can to get your situation turned around for you. If you have not heard back from our team about the next steps, this is something we will want to look into right away. If calling at 877-298-3669 is not working either, please send us a direct message on Facebook and we would be happy to get these issues resolved.
I am having a positive experience. There were several instances where I had questions and Byte Support was very responsive to address my concerns and give guidance. I am pleased with my results as well. I would definitely recommend.
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Sarah! Our team’s goal is to support you through your smile journey and we are happy to hear how well our team has taken care of you. We look forward to seeing your new smile!
I've been really happy with the customer service and product overall. All of my questions have been quickly, professionally, an enthusiastically responded to. The treatment is going to take a few more aligners than initially anticipated, but they are doing it for no extra cost and I've been really happy with the process and my smile.
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Thank you for taking the time to review your experience with Byte! We always want to make sure you are feeling supported throughout your treatment and we are thrilled to hear that our team has taken such great care of you. There are times that teeth are more stubborn than we anticipated and when that happens our Dental team has to look at your original plan and adjust for those stubborn teeth. Luckily we have you covered with our satisfaction guarantee! We want you to love your new smile. We are excited to see your final results! :)
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- Starting at $70/month
- My Byte App tracks progress and monitors treatment
- Free retainers, LED teeth whitening, and cleaner
- Exclusive HyperByte included for quicker and more comfortable treatment
- Dentist directed treatment with remote monitoring
- Works directly with leading dental insurance companies
Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.