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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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ceccalen
5/25/2021
Byte's process is so seamless and the customer service has been outstanding. I am currently on week 10 of my 12 week treatment and I could not be happier with the results! I once had braces and after time a few teeth have shifted back. I am excited to be almost done and to have my perfect smile back.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

P
Priscilia W
5/23/2021
Really satisfied with Byte’s customer service. Help to promptly answer any questions I have and keep me posted with tips and next steps in the process. Also great value for the treatment. So much more convenient than going to the dentist’s office and they ship the aligners very quickly. Highly recommend to anyone looking to straighten to their teeth.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

hernandez.meagan.a
5/22/2021
Update: Please, please, please go see an actual orthodontist. Byte offers free products for reviews at the beginning of your treatment and are super responsive up until then. Now it takes over a week for a response and it is always a different person who can’t seem to read or find previous emails. I found out toward the end of my treatment that the aligners didn’t fit properly. My teeth did move but are not straight. They do not review progress photos. I was told I needed to reach out to them to review photos because they don’t have an alert system. I am not an orthodontist and did not know that the gaps were a problem, something I had from the beginning. I thought they were supposed to... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, we are sorry to hear about your frustration. Once you purchase your aligners, you are supported by our whole Customer Care team. You should be receiving check-in emails every 2 weeks so that our team can make sure you are progressing as projected, so if you haven't been receiving those emails, we'd love to look further into this as it is important to us to support you through every step of your treatment. Please feel free to reach out at 877-298-3669 or support@byteme.com and we'd be happy to take a closer look.

B
Brianna
5/21/2021
My smile after having regular braces wasn't perfect, and being unable to visit the orthodontist to adjust my retainers allowed my teeth to shift. I wanted to give invisible aligners a try, so after extensive research, I decided that byte was the right company for me. The experience was pleasant right from the beginning. The quiz was short and easy, and completing the impressions was simple with the help and guidance of my byte advisor! After evaluating my impressions, I was able to qualify for the program and received my aligners after 4 weeks. I thought my teeth would feel as sore as they did with braces, but I was surprised to find that it wasn't as bad at all. There is definitely... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Brianna, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!

ZakkandHeather B
5/21/2021
As a full time musician byte has helped me to have a more confident and pain free smile on stage. I never dreamed my teeth could get fixed this easy and affordable. Thanks byte!!!! Zac Ballard

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
That is so neat that you are a full time musician! We are honored you chose Byte to get you that dream smile that has brought you more confidence on stage. Thank you for your review!

noshkagonzalez
5/21/2021
Open a byte near the east coast for faster shipping . Besides that this is an amazing company and I am very happy to far with my treatment

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)

B
Brianna
5/20/2021
My smile after having regular braces wasn't perfect, and being unable to visit the orthodontist to adjust my retainers allowed my teeth to shift. I wanted to give invisible aligners a try, so after extensive research, I decided that byte was the right company for me. The experience was pleasant right from the beginning. The quiz was short and easy, and completing the impressions was simple with the help and guidance of my byte advisor! After evaluating my impressions, I was able to qualify for the program and received my aligners after 4 weeks. I thought my teeth would feel as sore as they did with braces, but I was surprised to find that it wasn't as bad at all. There is definitely... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Brianna, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!

hollaatbeanz
5/20/2021
So far I am absolutely loving this! Not only is everything done virtually (so no office visits), but before I committed to the treatment, they sent me a digital image of what the progress would look like! To my shock, the process is super short and convenient! I’m so excited to see the end result. Oh....and the Hyper Byte really helps with discomfort, which is minimal. And the aligners can’t be seen at all (i’m doing the all day treatment) and I had absolutely no issues with my speech from the very beginning! An added bonus is that the treatment includes retainers and a perfect smile for life!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear you have enjoyed your treatment and the HyperByte! We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com

sedrickcole
5/20/2021
Love the progress and staff help while going through the process ! Most definitely recommend byte to everyone looking for a better smile 😃

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)

lvsdavis11
5/20/2021
Byte is amazing. I have been wearing my aligners for 8 weeks and no one has noticed them, not even my college age son or my husband. They have both commented on my hair and my skin--it's like they know something is different but can figure it out. The experience has been great. I am excited to see the final results

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is INCREDIBLE. We are so excited to have you in the Byte family and to get you to those last steps!


Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies