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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
elisesimmons09
5/30/2021
I Love it! It’s been an exciting journey and I’m not looking back. I can definitely see a change in my teeth. If you’re thinking about shipping with byte, stop hesitating and just do it! You won’t regret it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the awesome review! We are thrilled to hear you are seeing a noticeable change in your smile already. As you're getting to the final steps of your treatment, our team is here for you! Let us know if you have any questions. We can't wait to see your results :)
Chris B
5/29/2021
Super easy process, and affordable. Byte’ Customer service is excellent. They are so helpful and answers all my questions.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the review. Our team does what they can to make sure you feel supported every step of the way :)
Lauren H
5/29/2021
So far so good! I’m only 6 weeks in and can see major changes already!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YES! Week 6! You'll be showing off your new smile in no time :)
fernandez.laura82
5/28/2021
They are working!!!! Only 2 weeks in and I see such a change in my smile that I can only imagine how it will look and feel at the end of my treatment. The foam is nice and is really helping to whiten my smile. They are comfortable to sleep with always firm but never painful or uncomfortable. I sleep like a baby with them on. Thank you so much byte!! On my way to a smile I will love to share with the world!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY! We are so happy to be on this journey with you and love that you are seeing results just two weeks in. Throughout every step of your journey are team is here to assist and guide you. If you ever have any questions please do not hesitate to reach out :)
porras0314
5/28/2021
I am currently a Byte patient in week 13 out of 14 and have a little bump in the road with needing more aligners then expected and called customer service and the assisted me professional and with sympathy about my situation and now I am on the way of getting more aligners so that I end up satisfied with my results ... completely recommend

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. Any time you have a question or just want clarification, our team is here for you!
pcurley
5/28/2021
Byte has more than exceeded my expectations, in every way! I’ve been using byte for 5 weeks and can already notice a significant difference! The customer service has also been exceptional. Just an awesome company

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Happy to have you in the Byte fam and thank you for the awesome review.
justinyoung80
5/28/2021
I'm about a month in to Byte at Night and I'm loving it so far! My life doesn't lend itself to wearing aligners 20+ hours a day, and I believe Byte is the only company that offers the night option. Great experience so far!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review! If you have any questions, our customer care team is always here to assist. Just send us an email or give us a call and someone will take care of you :)
anilven
5/28/2021
So far it has been great experience with Byte and excellent Customer service. I am about to finish my third week of treatment and I can see the difference, initially it was little discomfort but the Customer service team really helped me. The whole process of Byte is very simple and less expensive compared to other aligners. I am satisfied with byte and I would definitely recommend this product..!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay, week three! We are so happy to hear about your awesome experience with Byte. As your teeth adjust to wearing aligners there can be some discomfort at the beginning. But if you continue to feel any pain please let us know so we can address it and make sure you are comfortable. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Chandler L
5/25/2021
Love everything about these! Never had confidence in my smile until I tried byte. Works well and love all the quick and easy support. 10/10

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love hearing that you have had more confidence! Thank you for your review:)
shaymiki95
5/25/2021
Great experience so far, great customer support and the results have been very noticeable quickly!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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