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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Stacy C
6/11/2021
I love my byte experience. They have gave me my confidence back. Very great customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! We see that those stars are empty, so let us know what we can do to change that for you to make your experience a 5-star experience! We are so happy to have you in the Byte family :)
S
Stacy L
6/11/2021
I love my byte experience. The customer service is outstanding they are very nice and helpful. They have gave me my confidence back at a very reasonable price.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that you have gotten your confidence back! This is amazing! Our team is here for you every step of the way, so don't hesitate to reach out with any questions :)
S
Stacy L
6/11/2021
I love my byte experience. The customer service is outstanding they are very nice and helpful. They have gave me my confidence back at a very reasonable price.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that you have gotten your confidence back! This is amazing! Our team is here for you every step of the way, so don't hesitate to reach out with any questions :)
dstern113
6/11/2021
I never thought that something like getting braces/aligners could be done without in-person consultations, but Byte makes that process so easy. Every step of the way you’re being guided by experts that make you feel confident that you’re in good hands. Even their website, (where you can see the progression of your teeth align), is incredibly intuitive. The people at Byte make it a priority to be sure you’re happy and satisfied with the entire experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)
M
Madison
6/10/2021
Great customer service , really appreciate their timely responses via email

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! We are so happy you chose Byte!
kailamarchese
6/9/2021
My teeth just needed a little bit of tuning up and honestly Byte has been a dream, I'm on week six and my teeth have already made a lot of progress! This company has a lot of options for payment too, I highly recommend using Byte :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Week 6 already! We are so excited for you!!
Samantha E
6/9/2021
I love that Byte includes everything you need in one shipment. I also liked how well they worked with me to finance my treatment. There are multiple options and I was able to pick the best option for me. The process is half the time of other treatments with minimal pain each week when you change your aligners, but that is expected. I am so excited to see my teeth at the end of the process as everything has gone so smoothly up to this point.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Samantha, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Samantha E
6/9/2021
I love that Byte includes everything you need in one shipment. I also liked how well they worked with me to finance my treatment. There are multiple options and I was able to pick the best option for me. The process is half the time of other treatments with minimal pain each week when you change your aligners, but that is expected. I am so excited to see my teeth at the end of the process as everything has gone so smoothly up to this point.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Samantha, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Kenny C
6/9/2021
Byte's costumer service has been amazing! They make the entire process an easy and enjoyable experience!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your awesome feedback!
Katie M
6/9/2021
Customer service is great and communication with clients is outstanding. I highly recommend using them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Katie :) We can't wait to get you to that last step.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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