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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
rosaenzm
6/15/2021
If you are not confident in your smile, you need to try Byte. As I am getting older, my teeth began to separate and my canines started to protrude out. I saw an advertisement for Byte and I tried them. So far, I am very pleased with their product. It is very easy to get started. Once you send them a mold of your teeth, they send aligners to wear each week. Mine came in a box with Step 1 through Step 15. So easy to follow and they are there to support with any questions or issues. Great Company!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Rosa, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. You deserve the smile of your dreams and we are so excited we got to go on this journey with you!
A
Aylin
6/15/2021
Nighttime treatment was the perfect choice for me. Super convenient!! I love how it is going so far with only a month and a half into treatment :D

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes Aylin! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
edward.barboza
6/15/2021
Super awesome experience. Love this easy it is to communicate and all the customer support. Excited to see the ending results

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Edward, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
D
Diamond R
6/15/2021
When I first start my treatment plan I was thinking to my self like this probably want work , but I’m only on 4 weeks & I see some improvement already. I’m super excited for my end results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow, Diamond- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. We know a smile journey can sound daunting but we are so happy you got started! The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!
rbdinehart
6/15/2021
It is really working! A fraction of the time braces will take and a fraction of the cost!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review!
Erin D
6/15/2021
Byte has been a great service. I am seeing results after only a short time, and the product, presentation and directions for use have been good quality and very helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible Erin! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions :)
Alison R
6/14/2021
Amazing product and awesome customer service! I have had a wonderful experience so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review Alison. We are here for you any time you have questions, so don't hesitate to reach out!
yazminenavarro
6/14/2021
Byte has clear and easy step by step directions for my treatment! Not only do you receive your liners, you also receive a cleanser that cleans your liners and brightens your teeth! People began to notice how much whiter my teeth are now!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Debi M
6/13/2021
Byte has really been living up to their claims so far! Customer service is great and my teeth are already looking great and I'm not even finished yet! Thank you BYTE!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting Debi! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!
Cassie D
6/13/2021
I have really enjoyed this experience with Byte. They have been super helpful with many questions that I have had. My favorite part was being able to review the treatment plan before purchasing anything!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear about your awesome experience with our team. The support doesn't stop here. Our entire team is here to support you every step of the way. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam, Cassie!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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