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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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C
Calla P
6/22/2021
Great company and great communication with customer service always helpful and easy to contact.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Calla. We are so happy to hear that our team has taken such great care of you throughout your smile journey. We are excited to see your new smile!
chanteller.inspire
6/21/2021
I love everything about Byte, it has been a super easy process. I cant wait to see the final results. Thank you

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We can't wait to see your final results either. We hope you'll share some photos with us😊
mddalvin
6/21/2021
Byte's process is so easy! You get all your aligners from the get-go, and you just switch them out every week. My teeth are even whiter after the bulk of the treatment because of the included BrightByte. I especially appreciate the customer service, as they are incredibly helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
joshuaprokesq
6/21/2021
I chose Byte because it seemed like a better value and shorter treatment than other teledentistry options. The treatment includes the HyperByte vibration device thought to lessen discomfort from realignment and BrightByte whitening and cleansing foam that makes everyday cleaning as convenient as a water rinse and few pumps of the foam. The treatment also includes the first set of retainers, that would otherwise have to be purchased separately. I also chose Byte because they offer a lifetime guarantee as long as you purchase a new retainer each year. Getting started was a little difficult, however, because the treatment plan was based on photos I uploaded into the system, instead of more... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for choosing Byte and taking the time to review your experience. We're sorry to hear the difficulties you had getting started. We are happy to hear that our team was able to get it resolved. We are excited to start seeing your progress and can't wait for your final results!
bolger.anna1
6/21/2021
My Byte experience was great. The customer service is unmatched and I am more confident when I smile. The entire process was easy breezy, I especially loved the HyperByte. I would totally recommend Byte to friends and fam!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are more confident when you smile! Our goal is to give you a smile you love. We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)
Katy J
6/20/2021
So happy with the changes in my teeth! Highly recommend Byte! The process is super easy!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte, Kathy! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)
smpete06
6/20/2021
I started Byte because I had a slight bit of crowding on my bottom teeth. I had looked into competing companies and never felt like it was worth it. Never felt like I was more than a dollar sign. Byte is different. From the very beginning, the staff was responsive and very upfront about updates. There wasn't a time when I was left wondering what was currently happening. So far, I'm a week in and everything has been good. Can already feel the changes!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for taking the time to provide this great feedback. Each and every customer's smile journey is important to us. We want to make sure you are getting the support you deserve throughout treatment. We are excited to hear you are already feeling the changes, and we can't wait to see your progress. We are always happy to help if you ever have any questions!
alexisashby99
6/19/2021
I’ve been insecure about my smile for a while and I’ve never wanted braces because I didn’t want to restrict certain foods. Ive notice a difference in the past 5 weeks I’ve had them! It feels great knowing I’m so close to a straighter smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We are happy to hear that we can provide an alternative to getting the smile of your dreams and still eat what you crave. We are glad you are already noticing the differences, and we can't wait to see your new smile!
Xóchitl G
6/19/2021
Everyone is friendly. Respond to received emails prompty in order to move thinggs along quickly. You can always call customer service to follow up on any emails you sent and they will be able to pull them up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Xóchitl. We are so happy to hear how friendly and helpful our team has been throughout your journey. We are excited to get you to your final results! :) Let us know if there is ever anything we can do to help.
aeshankel
6/19/2021
I am halfway through my treatment and have been very satisfied. Customer service has been great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear that our team has provided great support throughout your treatment. You are so much closer to your final results and we can't wait to see them!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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