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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
jessperez2007
6/23/2021
I have been on the Byte plan for about a month now, and I am very happy with the results so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear you are already seeing the progress in your smile, and we can't wait to see your final results! Thank you for the great review :)
S
Shelia C
6/22/2021
So far everything has been pretty good. Aligners fit perfectly so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review, Shelia! We are happy to hear that the aligners are fitting perfectly. We are happy to be on this smile journey with you. We look forward to seeing your final results!
Kevin R
6/22/2021
Great product and great team behind the product. Currently in the middle of my treatment and I have no complaints.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear that our team has taken such great care of you throughout your journey! If there is ever anything we can do to help, let us know. We're standing by for support and happy to help!
jessperez1112
6/22/2021
I’ve been wearing my aligners for 6 weeks and I already see a difference, can’t wait for the end result!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so happy to hear that you are already seeing progress in your smile! We are excited to see your final results!
malloykate888
6/22/2021
I love this company! They reply quick and have amazing products.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We appreciate the love. We are excited to be on this smile journey with you and we can't wait to see your final results!
J
Jessica H
6/22/2021
I had been thinking about invisible Braces for a long time, I finally took the byte when I got a promo for a discounted kit. I decided to do the impression kit to get a better idea of the work that would need to be done. My main concern originally was a tooth up top, which was more cosmetic. The impression kit showed me how crowded by bottom teeth really were. The process has been super easy and I’m about 4 weeks in and can tell a difference. No regrets here.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 We're happy to have you in the Byte fam, and thank you for the awesome review.
edgar.baquero
6/22/2021
After careful review Of multiple companies I decided that byte was the best one they provided the best customer service and the product is in the class of itself.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're so glad to hear we passed the test! We are excited to be on this smile journey with you. If you ever have any questions, please do not hesitate to reach out. We are always happy to help. We are excited to see your final results!
Jennifer B
6/22/2021
I'm in week one so far but so happy I chose byte! The hyper byte is so helpful and makes the aligners so comfortable!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're happy to have you in the Byte Fam, Jennifer. The HyperByte is amazing right!? We are excited to be on this journey with you. Please let us know if there is ever anything we can do to help. We are just an email, phone call, or text away :)
C
Calla P
6/22/2021
Great company always willing to help its customers and always checking in on treatment plans and the customer service is always willing to help in a timely manner

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that our team has been able to help and support you throughout your journey. We are here for you any time you have questions. Now let's get you to your dream smile!
C
Calla P
6/22/2021
This company is great they’re always willing to provide very helpful information and have a great customer service always willing to help when there is ever an issue

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.  
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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