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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
kellyapunt87
6/24/2021
At first I was worried and wasn't sure but now I'm on week 11 and I see a difference and can not wait for the end result

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can understand your concerns, and we appreciate you trusting us. We are excited to hear you are already seeing the differences in your smile, and we can't wait to see your final results! Thank you for the great review.
K
Katarina
6/23/2021
This is a journey I wish I took long time ago. I love everything about it. From the day I got my impression kit, that made it incredibly easy and conviniet to start from the comfort of my home, to the treatment itself, that is uncomfortable at times ( obviously :) my teeth are moving into their new place ) , to incredible customer service, the best marketing and packaging. I'm so happy I'm doing this and can't wait for my final results :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the great review, Katarina. We are happy to hear that you finally took this journey to a smile you will love. We do what we can to provide an experience that is seamless and stress-free. We are happy to hear that you have enjoyed all aspects of the experience. We are thrilled to be on this journey with you, and we can't wait to see your final results!
Danielle Y
6/23/2021
Customer service is very helpful & always nice! I can tell a huge difference in my smile & I’m only on week 4!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Danielle. We are excited to hear you are already seeing the progress, and we can't wait to see your final results!
shala.renee11
6/23/2021
I have had the best experience with byte and I’m so glad I went with them versus any other company! The hyperbyte has really made this process go so fast and I’m finally able to smile with confidence again. My gap closed after just 4 weeks of treatment and now after 11 weeks I’m almost finished completely. I would recommend byte to anyone and everyone!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're so happy you chose Byte too! The HyperByte really is amazing, and we are happy to hear that it has made your process faster. We are happy to hear that you are smiling with confidence, and we can't wait to see what your final results will do for you! We appreciate you taking the time to review your experience. If you ever have any questions, we are standing by for support.
frowles01
6/23/2021
So I am LOVING my byte experience so far! They were extremely helpful during the onboarding process, and are available to answer any questions I have along the way. Im on week 4 right now and I can already feel/see the difference when I smile. Im smiling harder and my teeth are lining up just like I thought they should have for far too long! LOVING. Im on a 12 week plan and can't wait to see the progress even more!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are loving your experience! We always want to do what we can to provide a seamless and stress-free process. We are excited to hear you are already seeing the progress in your smile. We can't wait to see your final results, and see you showing off your smile even more!
ecook2231
6/23/2021
I was a little skeptical, but wow. They work great and my teeth are much whiter. I'm not perfect with my schedule and still makes a huge difference. The customer service is also very reliable and responsive.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can understand your skepticism, but we are glad you gave us a try. We are here to support you throughout your treatment, and we are excited to see your final results. We are just a phone call, email, or text away if you ever have any questions. Thank you for the great review.
jenn.m.chambers
6/23/2021
Excellent customer service and a relatively easy process to get my custom aligners. I was even able to use my insurance to cover most of the cost.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team's goal is to make sure you are getting the support you need, and we are happy to hear that they have provided the best support. We are excited to be on this smile journey with you, and we hope you'll share your results with us!
bnesto19
6/23/2021
Byte has been a true revelation! I'm finishing up my 5th week and so far the process has been very smooth. The HyperByte has helped with any initial discomfort with the new aligners, which for the most part has been minimal. Even my 6 year old daughter who can be very attentive didn't know that I had the aligners on. So having the aligners on has been a comfortable feeling in more than one way. The Customer Care Team has also been very nice. They have reached out to check in, and have been very responsive to any questions or concerns. So far, 5 out of 5 stars!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for this awesome review. The HyperByte is great for any discomfort you are feeling, but we are also happy to hear that the discomfort has been minimal. We can't wait to hear what your daughter will say when she sees your new smile! We hope you'll share your final results with us😊
marwinmacalanda
6/23/2021
This product is effective, easy to use and has a lifetime warranty.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. Happy to have you a part of our Byte family!
R
Rachel T
6/23/2021
Only a few weeks into my aligners and I love it. They’re easy and work. The entire process from the beginning was also really easy and nice! Also very affordable, all things considering. Highly recommend Byte aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Rachel! We are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile, so do not hesitate to reach out.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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