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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
gauthu95
8/9/2021
Byte is a cheap way to get your smile beautiful. Their customer care is awesome and is very responsive. My treatment has been going great so far and all my questions get answered as soon as possible

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)
kgentilucci
8/9/2021
I recommend Byte but wish I'd gone the overnight route...missing leisurly coffee.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for writing in. Our team is here for you if you have any questions or concerns about your treatment plan. Simply give us a call at 877-298-3669 and a Byte team member will take care of you! :)
C
Cassie H
8/9/2021
I am so pleased with my results! I am down to my last few weeks of aligners and feeling so confident with my smile! I have really been happy with the convenience of the night aligner treatment, vs. all day wear. I had metal braces when I was a teenager and was slack about wearing my retainers, so I had some shifting. Byte made the impression-treatment plan-aligner process such a breeze! Highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible Cassie! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
avaaaronsmom
8/9/2021
Excellent customer service! Attentive, quick to respond, and 100% satisfaction with alignment is something they follow through with.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)
Cactus W
8/9/2021
I'm almost 10 weeks in and I definitely notice changes to my teeth. I feel a lot more confident and the process is very easy. Not 5 stars only because some of the mouthguards protrude a bit and scrape the inside of my lip or cheeks, hard to cut around. But nothing serious and a very mild price to pay for the cost and results. Very pleased.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to leave this awesome review! Our team is here for you every step, so don't hesitate to reach out with any questions to support@byteme.com!
Demetrius S
8/8/2021
Byte is amazing. I've been using it for 9 weeks and my teeth are the straightest that they've ever been. It's a huge boost to my self-esteem.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love this! Thank you so much for sharing!
T
Tristan C
8/7/2021
When you are in immediate need of assistance, the customer support team is always there with the upmost positivity and sense of urgency. The wait times to talk to a representative are usually well under than 5 minutes, and you are often greeted by an agent with admirable professionalism.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Tristan! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experiences so if you ever have any questions or concerns do not hesitate to reach out.
michyv73
8/6/2021
I love using the aligners there comfortable, easy to use and you see results in no time at all I’d recommend them to everyone and the staff is fast and and knowledgeable

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!
Kelsey L
8/6/2021
I love Byte! They have been very helpful so far in my journey. I am starting week 4, and have loved every step of this journey!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY, week four! We're so excited for you and your new smile :) Please don't hesitate to reach out with any questions, we're always here to help!
savmarie24
8/5/2021
Getting started was really easy! I really enjoyed previewing my treatment before investing in it. That way I could see how long it would take overall & how my teeth were supposed to look week after week. Support responses could be quicker to understand , but other than that it's been a great service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for writing in. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. If you ever have any questions or concerns please give us a call at 877-298-3669. You can also always reach out via email at support@byteme.com or send us a message on Facebook and we'll make sure you're being taken care of!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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