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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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dspangler0803
8/16/2021
I have had a great experience and I am finally confident with my smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear that you are feeling more confident! This is why we do what we do:) Thank you for this great review!
z.rudolph8
8/16/2021
My journey through byte thus far has been great. My teeth are whiter and straighter. Byte reached out to me for progression photos so that my 16-23 weeks will fit properly. Also I have had to order a couple replacements because my dog ate both sets, it was extremely easy to order replacements and they came quick. DEFINITELY HET THE INSURANCE!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!
michelejoldersma
8/15/2021
They have great customer service! The aligners are very easy to use

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo- this is amazing to hear! Thank for the awesome review. We are so excited for your journey :)
A
Ana
8/14/2021
I’m only on week 3 of my Byte journey, but so far so good! I’m seeing small improvements in my teeth each week. I think Byte over exaggerates the simplicity of the impression kit and makes it look far too easy, but in the end I managed to get decent impressions. Once you get started though it is pretty simple to use the aligners. Customer service is pretty great! I recommend Byte to anyone who wants to straighten their teeth fairly quickly for an affordable price!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Ana! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out. We are so excited for your journey :)
Timothy N
8/13/2021
I finally wanted to get my teeth straightened out, but wanted to keep it low impact to my day to day without breaking the bank. I can saw that Byte has been great, and I've seen noticeable results over the treatment period. Already recommended this to several friends and would continue to do so

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you, Timothy! We are so excited for you and your awesome journey. Have you heard about our referral program yet? Head over to https://www.byteme.com/pages/refer to see how you can get $100 for referring your friends and family!
S
Sabrine
8/13/2021
Super company ! Everything was nicely handled by the great team. I can’t wait to see the results in the next few weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Sabrine- We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!
D
Desiree
8/13/2021
Jason was kind, informative, and helpful getting my byte journey started. I love the smile guarantee, as my teeth reverted toward their original, pre-braces, teen-aged position as I got older. I’m thrilled to be getting my younger smile back now with Byte, knowing they have me covered if my teeth revert again.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that Jason has been able to provide you with an awesome and positive experience so far. Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)
Jessica E
8/13/2021
the aligners work outstandingly, customer service could use some work but i think at the end of my long journey i will have the smile ive dreamed of

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)
garrettoutland
8/13/2021
Byte made it a super simple process. Their customer service is very very responsive and actually willing to help. I’ve reached out both via email and phone regarding the initial process and for questions along the way. Great results so far! Would definitely recommend to everyone that’s eligible!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Throughout your entire treatment, our customer care team is here to provide you support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)
Nina F
8/11/2021
I have been trying to get any communication from my "support" for a month. I need my next set and cannot get a response from him . Where do i turn now ?

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. We want to make sure you are being supported and that all your questions and concerns are being addressed. For the quickest assistance, please reach out via phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist and make sure you're being taken care of!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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