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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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K
Kelly M
8/11/2021
Byte is awesome so far! I’ve had a very good experience and can’t wait to finally have the smile I’ve always wanted.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Kelly- Thank you so much for taking the time to share this with us! We are so excited for you :)
Emily H
8/11/2021
Byte has been amazing! This is my third time trying to maintain a straight smile. I've had braces twice and now Btye. Initially, I was apprehensive about Byte's invisible braces, but this has been the best treatment out of the three that I have experienced by far! Not to mention, I can do this from the convenience of my home. I work full time and although I wanted to correct my teeth once more, regular orthodontist treatments were in the way of that. Now, I can control that.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review! We cannot wait to see your complete smile transformation!
treasurenieder
8/10/2021
The staff was very helpful and accommodating. They were able to answer my questions.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the reveiw! We really appreciate it :)
tidwellgeorgia
8/10/2021
I am six weeks into my Byte treatment and I am LOVING the progress! I’ve been wanting to try invisible aligners for years, but wasn’t sure. I am so glad I decided to use Byte! The customer service has been excellent! All questions are answered in a very timely manner. There are people at Byte to walk you through every step of the treatment plan, from ordering the impression kit to using the aligners. My teeth have already moved so much and I’m only halfway through my plan. The Byte pay is very easy and I am super pleased! I’ve already recommended Byte to all my friends! I cannot wait to see my new smile in a few short weeks!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Georgia! Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. We are also so happy that you are loving the results you're seeing. Thanks so much for the review!
imanijenkins111
8/10/2021
Byte is so nice! I love that they are invisible and can't be seen! My aunt didn't even know I had them and I'm halfway through until she saw me take them out one day! So excited to see my final results

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!
Talon H
8/10/2021
I am loving the results. The price is great and customer service is amazing.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This makes us so happy to hear! At Byte, we believe everyone deserves to have the smile of their dreams. We do what we can do offer a range of payment options to fit everyone's needs. Please don't hesitate to reach out if you ever have any questions :)
D
Daniel R
8/10/2021
I've been using for around 9 weeks now and absolutely LOVING the results!!! Thank you, BYTE!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this with us! We are so excited for you :)
nwessels89
8/10/2021
The byte system is so easy to follow and there isn't a way to mess up. Just put in new retainers every 7-10 days and before you know it, you're almost done. All with minimal discomfort.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!
jonesangelica70
8/9/2021
Thank you for all you do I love this dental plan I wish more people would use it

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for the awesome review. Happy to have you in the Byte family :)
D
Dustin J
8/9/2021
I needed to re-order my cleaning spray, so I wrote in 2 weeks ago. They just now emailed me back and said I had to fill out THREE reviews online to get a new cleaning spray. So this is my review: - lazy - annoying - mediocre There's a very good chance Invisalign, Candid, and Smile Direct all create a MUCH better user experience. Buyer beware.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Dustin, thank you for providing this feedback to our team! It is important to us that every customer is supported throughout your whole treatment, so if you have any current concerns, we want to look into that right away. For the quickest assistance please give us a call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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