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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Lisa M
8/19/2021
I am very pleased with my progress thus far. I am almost done with my 15 week treatment and my teeth are straighter and my smile is brighter. I’m so glad I made the decision to use Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Lisa. We are so excited for you and we can't wait to see your new smile! :)
joshuajrozelle
8/19/2021
The fitting/impression process was very easy. Talking with them right now because my results are not tracking with the treatment plan. Their team seems to be helpful and can reply back in a timely manner. Would recommend Byte to a friend over traditional braces

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out. We are available for a phone call Monday-Sunday and our DM's are always open :)
julieannsummers97
8/18/2021
The byte team really cares about your treatment plan going smoothly. They always check on me to make sure I'm satisfied with the results or have any questions. Would definitely recommend to a friend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We sure do- thank you so much Julie! Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!
beckyduncan2021
8/18/2021
So far it has been a good experience. The instructions are simple and easy to follow. Byte is working with me to achieve the desired results and I am grateful!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Becky! Thank you for this review. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out. We are so excited for you! :)
C
Chelsea
8/17/2021
Slightly uncomfortable experience but so far in week 2 with semi helpful staff.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Chelsea! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experiences so if you ever have any questions or concerns do not hesitate to reach out. If you have any immediate questions or concerns, give us a call at 877-298-3669 and we would be happy to assist :)
F
fernandez1jen
8/17/2021
Awesome customer service they always make sure my questions are answered. Shipping is fast. Definitely would recommend it. I’m on week 7 and seeing small improvement. Can’t wait til the end.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Fernandez! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!
J
Jennifer L
8/17/2021
All the folks at Byte have been so friendly and easy to work with! Highly recommend this service. My teeth already look better, and I’m only on the third tray.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting, Jennifer! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review
lindsey.rae.garza
8/17/2021
I was intimidated at first. After the first few weeks, the groove of adjustment set in. Cleaning was a breeze. Very little discomfort. I love how my smile looks now. Reasonably priced and much lower than my dentist's office. I got reviewed by a real doctor and gave a 3D view of how my teeth will be changed over time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes, Lindsey! We love to hear this :) It does take every customer a bit of time to transition into the Byte and clear aligner life but our team is here for you every step of the way to support you and answer any questions you may have. Thanks for the great review!
3klucks
8/17/2021
Only 4 weeks in and I can already see my teeth getting straighter! If you follow instructions and wear aligners as directed, you will be rewarded with results!! The customer service team has always been helpful and responsive. I did a lot of research and feel confident I made the right choice selecting Byte. I appreciate that they include a bottle of BrightByte to clean aligners and whiten teeth. Word of caution, however, it goes fast! Into 4th week and bottle is almost gone. $30 for refills. Overall a great experience and excited to see final results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! Our team is so excited to see every customers' progress and is here every step of the way to answer any questions you may have. We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review and feedback!
cfreis29
8/17/2021
I have had nothing but a great experience working with Byte! I always wanted to fix my teeth as my smile always bothered me, but I didn’t want to pay an arm and a leg to do it. Byte offers reasonable pricing and the convenience of sending everything right to your front door. Their customer service has always been very helpful for me. At the end of my first treatment I wasn’t 100% happy with how the teeth shifted (I had a couple stubborn teeth) so they sent me refinements for free! They truly do want you to love your smile and I can tell you my teeth are a night and day difference now!! Not to mention their BrightByte cleaner and teeth whitener in one has made my smile shine even that much... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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