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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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K
Katie A
8/24/2021
Love the way they feel and look, my friends did not even notice that I had them in. Highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review, Kaite! Happy to have you a part of our byte family :)

linseymelvin.23
8/23/2021
I have fallen in love with this company the aligners are so amazing and I’ve never expected that it would work as quickly as it did. The only reason im rating 4 stars is because I have had some trouble with the customer support. I had issues getting a response on insurance and getting my second set of aligners in but overall it’s been a great experience and I would definitely recommend

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for taking the time to review your experience. We appreciate the feedback. While we are happy to hear that overall it has been a great experience we can understand your frustrations. Due to a higher than normal volume, our response time has been less than ideal. Rest assured, our team is working hard to help each and every customer. For immediate assistance, you can reach our team at 877-298-3669. We are standing by for support and always happy to help!

virgogurl83
8/23/2021
I would definitely recommend Byte to anyone trying to improve their smile. My sons confidence and smile was improved by 100%. More affordable than actual braces and the monthly payment plan made it very easy for me to cover the cost. 10/10

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Everyone deserves to have a smile they love and we are proud to offer a more affordable alternative to braces. We are thrilled to hear that he is feeling more confident! This is why we do what we do :) Thank you for the great review!

rosette303
8/23/2021
Great company and pretty reliable. They've made the whole process easy. Worth a try!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Liz B
8/23/2021
Couldnt have asked for better customer service and personalized care from the comfort of my home. Product has made an amazing difference after 9 weeks in. :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the review, Liz! We are so happy to hear that our team has provided such a great experience. We are happy to have you in the Byte family, and we can't wait to see your final results!

Vanessa V
8/23/2021
I'm going to be starting my third week tonight. From day one I already saw movement in my teeth. I used to have braces then lost my retainer so I'm fixing a few years of movement. I would say this program is perfect for anyone doing something similar. Customer Service has been great from my experience so far, I had seen other reviews stating otherwise, but I've gotten quick and positive responses and help. At the end, I'll give another final review. Thank you byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for this great review, Vanessa! We are excited to hear that you are already seeing the movement in your teeth. We are standing by for support if you ever have any questions. We can't wait to see your new smile :)

sevymt1942
8/23/2021
I am still in the process of wearing my aligners. So far I am pleased with my progress. It is very simple to do and there is customer support every step of the way.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

kjlemere
8/23/2021
I honestly found Byte through google searches, and saw that it had the highest reviews, and was backed by a manufacturing company that has been in the game for a VERY long time. That was enough to get me invested. I am currently on week 8 of my Byte journey, about to start my week 9 aligners when I get home from work. I must say, this has been nothing short of an enjoyable experience. There has been a bit of discomfort, but NOTHING compared to what people would experience with braces. My biggest motivation for getting aligners were to straighten the gap in my front two teeth. I can already see the gap getting smaller, and I know my teeth are going to continue straightening as I get... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey there, thank you for this amazing review! Our goal is to make sure that every customer is getting the support they need. We are standing by for support if you ever have any questions. We can't wait to see your new smile :)

A
Allisyn R
8/23/2021
Byte is amazing. I started seeing progress on my teeth straightening within three weeks of using the byte aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our Byte family :)

info.natalieblack
8/21/2021
I enjoyed the countless customer service I received, from initial interest to delivery of package. It feels as though everyone is invested in improving your smile as a team. The only thing I would hope could improve is having countless customer service throughout the day, even when the business day is over. A lot of things can transpire during this time, including the discomfort. Also, ways to alleviate the pain when I first started the program would be helpful in their pamphlet

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for this great review and this feedback. We are always looking for ways to improve each and every customer's experience. We are excited to be on this journey with you, and we can't wait to see your new smile! :)


Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies