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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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gofossiltv
9/7/2021
My byte experience has been great so far! Customer service responds pretty fast and helps with any needs you have. My teeth are more aligned since I first started. I recommend byte to anyone. I Really enjoy the perks that come with it all! Thank You Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! We work hard to make sure every customer feels supported the whole way through:)
S
sleeric
9/7/2021
Great company. Very pleased with my progress. I will definitely recommend to my friends and family.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this with us! We are so excited for you :)
giannasabin
9/7/2021
Love Byte! affordable and quickly effective! the weeks go by so fast and before you know it your teeth are straight!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! Thank you for your review!
Vicki S
9/6/2021
I am above and beyond happy with the results of using Byte! I was hesitant and read every nook and cranny of their website and I can promise you IT WORKS!! I never thought I'd have straight teeth, and I was able to do it literally in my sleep! 10/10 would recommend! They are so helpful throughout your entire smile journey. It is so simple, fast, and it works!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Vicki- we are beyond happy for you! This is exactly why we do what we do. We love to see every customer's amazing new whiter and brighter smile. Thank you for the awesome review :)
sameersrinivas90
9/6/2021
Overall, happy with the customer care team. Waiting for results as I am still in the middle of the treatment. Here are some pointers to keep in mind: Be sure to have a conversation about the expected result as the visuals they share does not capture 100% details. Depending on your case, they may recommend using night aligners more than 10 hours along with increased usage of hyper byte. Treatment duration varies depending on the progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! We work hard to make sure every customer feels supported the whole way through:) These pointers are so insightful too.
heatherbachoua
9/6/2021
This was the best experience I've had working with a company fully online! Everything was quick and simple and my smile looks amazing!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so awesome to hear Heather! Thanks for the great review, we are so excited for you :) If you have any questions, send us an email at support@byteme.com and we would be happy to help.
angelono248
9/6/2021
I am so thankful I found byte; they have a considerate treatment plan, and it is not as expensive compared to other companies with Invisalign. I have already started to see progress with my smile, and I am only on the 4th-week aligners. I am so excited about my smile at the end of this progress. I defiantly recommend byte to anyone looking for a company with a considerable price, efficient aligners, and customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review
streamchiefwest
9/4/2021
The best price I found, seasonal discounts. A pleasant service consists in quick feedback, fast delivery, a convenient personal account and tracking your results by a doctor. I hope HyperByte really works, because it looks pretty simple=)) What should improve: When you upload your photos, I would like to receive feedback from the doctor( whether the treatment is going according to plan or you need to change the plan). If my treatment will be successful, I will definitely buy it for my wife.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Byte is proud to offer the best value in the orthodontic space! Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review and the valuable feedback, we are always look to improve :)
krickard75
9/3/2021
Great customer service, friendly and quick to respond. The Aligners are very comfortable. I noticed results within the first few weeks. I highly recommend this product.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.
dtartamella
9/2/2021
I have loved this experience so far! Every Byte product I have used has been of such high quality and whenever I might have any questions, the team at Byte has been super friendly and quick to respond. I definitely recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!! This makes us so happy to hear. We are lucky to have you in our Byte family and to be on this smile transformation journey with you. Please don't hesitate to reach out if you ever have any questions, concerns, or just want a Byte team member to hype up your new smile! :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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