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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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W
Whitley
10/12/2021
Byte is a great alternative route instead of braces. Easy, convenient and you can’t beat the price! I love how you can view your progress week by week as well! Byte is the way to go :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for writing an awesome review, we really appreciate it. We want to make this process as smooth and seamless as possible, and we're so glad our customer care team has been able to do that for you. Let us know if you have any questions, we're always here to help :)

N
Nina N
10/11/2021
I recommend using Byte to people who suffer gaps like me.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback, Nina! Happy to have you a part of our Byte family :)

G
GENESIS
10/11/2021
I would like to thank byte for the opportunity of having my dream smile in only a couple of months I have started my refinements and can see progress with every week I would recommend to anyone and have been referring family members since I started because everyone deserves a beautiful smile thank you for all of the great customer service and care overall I can't wait to finish and post before and after pictures

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We agree everyone deserves to have a smile they love! We appreciate you sharing your experience with us and your friends and family. We can't wait to see those before and after pictures😍

S
Shawna R
10/11/2021
I am currently in the middle of my aligners and I have been happy with my progress. The process was easy to get set up, the aligners have been easy to use and the results have been good so far. Byte has been easy to get a hold of with concerns and respond back quickly. My experience with Byte has been good, would recommend to others to try.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share your experience with us, Shawna! We are standing by for support if you ever have any questions!

jenniferkelley82
10/10/2021
I’m only 1/3 of the way through my treatment plan and like the results so far. My teeth are definitely whiter and getting straighter. The aligners are pretty uncomfortable and make my teeth hurt, but that just means it’s working. Can’t wait to see the results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear that you are noticing your whiter and straighter teeth! We can't wait to see even more progress. You can always pop in the HyperByte, as it's a great way to help ease any discomfort you are feeling. Thank you for the great review!

mhkumasi
10/10/2021
It was very easy to order my aligners. You order the impression kit and it arrives in the mail in just a few days. And the instructions on how to create those bite impressions were pretty straightforward, as well. The only reason I don’t give this five stars is because of the lack of in-person check ins along the way. For this service BE SURE to send updated pictures along the way. Why? Because that’s the only way they can monitor your progress and, unfortunately, it’s hard to tell if you’re alignment is on track without this constant check in. Case in point: I didn’t check in for seven weeks and found out my alignment was off and had been for about six weeks. Now I have to do another six... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback. We understand the importance of getting the support you need throughout treatment. Because we do not have any in-person check-ins, we do send check-in emails about every two weeks. This way we can evaluate the current progress. We can understand your frustration, but we are happy to hear that our team was able to assist in getting your smile back on track. We can't wait to see your final results!

montreelad1313
10/10/2021
Byte is a very good teeth system I give byte a 10 out of ten

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our Byte family :)

raymondlkj
10/9/2021
I've been using byte for quite a bit of time, mostly due to my teeth condition. One thing I really liked about byte was the customer service. Whenever I needed help or needed to redo the impression, they did not hesitate to help out. As for the effectiveness of the aligner, I'd say it depends on how good/bad your teeth are currently aligned.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our goal is to make sure that every customer is getting the support they need throughout treatment. We are thrilled to hear our team did just that. We are excited to see your new smile! Thank you for the great review.

kkoprows
10/9/2021
Although I haven't finished the entire "treatment" yet, I have noticed improvements in my super crowded teeth. What I'd really like to commend is Byte's customer service. They have been responsive, helpful, and supportive since I began working with them. Despite the fact that you never meet their team of Orthodontists in-person, their client care is far more attentive then a visit to the ol' Dentist office once or twice a year. Great company, great design, super convenient, and effective!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear our team was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Thanks for the awesome review, we are so happy to be on this smile journey with you!

juhlcrayne
10/8/2021
I was rather skeptical purchasing aligners on line. Those doubts progressively faded from personable customer service to the overall experience with product itself. I am very, very pleased with the ease of wearing the aligners and the stunning results. Would definitely recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can understand being skeptical, but we appreciate you giving us a chance! We are thrilled to hear you are loving your results. We are standing by for support if you ever have any questions. Thank you for the great review!


Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies