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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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J
Jessica
10/18/2021
I’ve been so happy with my experience! I’m about to start week 10 of 10 on the day plan, and am super happy with the results. Byte has made everything super easy, and Customer Service has been very responsive on the couple of occasions when I’ve had questions. I’m so glad I did this, and can’t wait to show off my new smile. Thanks, Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to be on this smile transformation journey with you. Our team is dedicated to giving you your dream smile, and we're so happy that you are loving your results. If you have any questions as you're getting to the end of your treatment, please don't hesitate to send us an email or give us a call. We're always here to help :)
A
Anthonia A
10/17/2021
My aligners got shipped very fast and I am very excited about my result.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Anthonia! Thanks for the awesome review :)
mikams3
10/17/2021
Best customer service ever! Would highly recommend and my teeth are becoming very straight

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It makes us so happy to hear that our customer care team has been able to provide you with incredible support throughout your treatment. We can't wait to get you to those last steps, you'll be showing off your new smile in no time!
M
Mariah T
10/17/2021
Happy with my experience overall, I like that they send most of your aligners at once. Customer service could respond quicker, I know they’re backed up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Mariah! Thanks for the feedback, we really appreciate it and are always looking for ways to improve the customer experience :) We are here for you every step of the way so if you ever have any questions, shoot us an email or give us a call!
M
Megandrus
10/16/2021
I am really happy I went with byte. The hyoerbyte technology that they used is a game changer. It eliminated all of my discomfort!! All of it!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! Thanks for the awesome review, we are so happy you are loving all the Byte products. We cannot wait to see your complete smile transformation :)
harleypowell13
10/16/2021
I barley started byte and i’m loving it!! I wish I would have learned more about the Night time Aligners be the Day time ones before making my decision but besides that love it this far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for writing in. We hear you and want to make sure you feel comfortable during your treatment! If you have any questions or concerns about your treatment, please do not hesitate to reach out. Our team is standing by to support! Happy to have you in the Byte family :)
hollywoodglamour1978
10/16/2021
I would definitely use this product again. I wish I had used this sooner. Quick delivery and simple instructions. I began my treatment in August and noticed a slight difference after week 2. I am now 3 months into treatment and my teeth are whiter and my teeth are definitely straightening out the way I wanted! Thanks Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.
A
anne
10/16/2021
This is an impressive product. The packaging and instructions were amazing and my teeth are moving in a very short time. I highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so excited for you. Thank you for your review!
S
Sinamon
10/15/2021
My teeth look so much better after byte . it was an overall good experience

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woooo! We are so happy to hear about your positive experience, Sinamon:)
sdiduro
10/15/2021
I was referred to Byte by my older brother halfway through his treatment plan - we were both born with jaws too small to fit all of our teeth and we both had canines that were pushed uncomfortably high and forward as we grew up. I noticed the aligners were helping to realign his canine so I wanted to give it a try as well. Like all teeth alignment plans, Byte requires a commitment and you'll need to adjust your eating and brushing habits to keep the aligners clean and get good results. Before using it, I brushed my teeth once a day; Now, out of habit I brush after every meal and they've never been this white and polished in my whole life, and that's just a side effect of the treatment... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Sabrina! We're so happy to hear you're loving your Byte journey. Our team is here to support you and make sure you feel comfortable every step of the way. We are always available through email, phone calls, or you can even shoot us a message on Facebook and we'll make sure you're being taken care of. Please do not hesitate to reach out if you have any questions, concerns, or just want someone to hype up your new straighter, whiter smile :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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