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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
saysonofo
11/10/2021
Really great at home experience for those who are still struggling with the pandemic. The customer service and product results have been exceptional. Would thoroughly recommend to anyone wanting to fix their smile, it's made cleaning my teeth a whole lot easier and my smile that much better!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!
K
Kathryn
11/9/2021
I originally went to a local Orthodontist office to see about getting a different much more expensive brand of aligners and was blown away by the price tag so I did some digging and some research and decided on Byte. Now my teeth look great for a fraction of the price!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!
smsharp3164
11/8/2021
I absolutely love my aligners. They have given me the smile I've always wanted. I wasnt happy before and wanted straighter teeth without having to spend thousands of dollars. Byte gave me that opportunity and I couldn't be happier.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Nothing we love more than helping our customers reach their smile goals- thank you for sharing 😊
D
D
11/7/2021
Four months into my treatment, I am very satisfied with the results on my crooked and crowded top teeth. I would recommend Byte as an excellent value for at home aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing- we got our customers covered from the comfort of their own home. Aligning your teeth has never been so easy!
K
kyle
11/7/2021
I was a little intimidated when I first looked into aligned options. Ultimately, I chose Byte because it seemed to be the most simple and effective product in the category. Fast forward 4 months and I’m confident I chose the right company. Simple guidelines, great customer service and awesome results. Would highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.
alenfam97
11/5/2021
Streamlined process, obvious results. Would recommend for those in need of this service

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us 😊
B
Brenda L
11/5/2021
Byte representatives have been so helpful from the beginning! The process worked well for my situation and even better that they offered a "nighttime" process of wearing the braces. Every one of the team members I have spoken to has been so friendly and helpful. I would definitely recommend this plan to anyone looking to create a better smile for themselves

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Brenda! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us ☺
H
Heather N
11/5/2021
Follow all instructions that are easily provided and you will be on your way to your bes smile. I saw improvements in just 2 wks!!! Customer service is very helpful and friendly. Great for adults needing improvement after shifting.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎
B
Brenda L
11/5/2021
Byte representatives have been so helpful from the beginning! The process worked well for my situation and even better that they offered a "nighttime" process of wearing the braces. Every one of the team members I have spoken to has been so friendly and helpful. I would definitely recommend this plan to anyone looking to create a better smile for themselves.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.
deleon.lorenzo1
11/5/2021
From the time I got a quote to see if my insurance would cover me to currently week 5 into my treatment, Byte has been amazing. The process is simple & customer service is always helpful and friendly. Definitely a great route for someone looking to save money VS the competitors.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
At Byte, we want to make sure that you feel supported from the day you order your impression kit until you get your retainers. Our team is here to make sure the process is as effortless as possible and that you feel comfortable through every step. If you ever have any questions, just send us an email to support@byteme.com and a member of our team will be ready to assist you!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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