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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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B
becky
11/5/2021
I love my new smile! I had a set back but dr found problem and is correcting it. I'm sad I have to continue for another 9 weeks but it will be so worth it! Love my white teeth!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear that you are loving your new whiter and brighter smile! Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 We know having to extend treatment can be discouraging, but we want to make sure you get your dream smile in the safest way possible. We're happy to hear our team was able to assist and get you back on track! Happy to have you in the Byte fam and thank you for the awesome review.
L
Laurie
11/3/2021
Byte is awesome. Their staff is amazing and attentive. They answer questions and keep in communication during the whole process. Great product snd great customer service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Throughout your entire treatment, our customer care team is here to provide you with support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)
fredlandis2
11/2/2021
conscious effort to make sure I am satisfied as a customer. It has taken longer than expected but everyone is persistent

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. From start to finish our team is here to support you through the Byte process. Any time you have a question or concern a Byte team member will be ready to help and make sure you feel comfortable throughout treatment. Please do not hesitate to give us a call or send us an email!
dtmtjt0612
11/2/2021
The customer support staff are very helpful. They also show patience and kindness; and they are always glad to assist and point you in the right direction. I feel quite comfortable reaching out to them for any questions I may have. They also check in to see how you're progressing.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. Any time you have a question or just want clarification, our team is here for you!
R
Rory O
11/2/2021
My teeth have moved in the right direction, but I've needed to do a few remolds as my teeth may not have moved based on where the retainers were suggested. A bit cumbersome to remold but the Byte team has been responsive and helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our goal at Byte is to give everyone the smile of their dreams and we will do what we can to make that happen. We understand that extending treatment and going through the impression process again can be discouraging, but we are here to support and cheer you on every step of the way! We cannot wait to see that final smile transformation :)
haysgirl16
11/1/2021
I am super excited about being on week four of my byte journey here at byte the process to get started has been super easy and free of hassle I have tried other companies and never finished signing up due to poor customer service and pushy rude staff I never experienced that through byte and I am super happy about my results so far !!!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo, week 4!! :) Our Byte team does what we can to make you feel supported every step of the way and make the process as simple as possible. We are so happy to hear you have felt that throughout your experience! We're always here for you if you have any questions so please don't hesitate to reach out.
K
Kayla P
11/1/2021
Great product, packaging, and timing of receiving the product! I would expect to see more changes in my teeth at this point but am still very hopeful they will be fixed by the end of my treatment!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thank you so much for writing in. Because every smile is totally unique, progress will start to show at different points for everyone. However, if you have any areas of concern or just want our team to check your progress we are here to help! Simply send us an email to support@byteme.com and a Byte team member will take care of you :)
infinitysalongbc
10/31/2021
The whole experience has been easy. The results have been great and the customer service is outstanding.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)
M
Maria
10/30/2021
My Byte aligners have been great! The process is very smooth and no office visits. Every week my teeth are getting straighter and it’s very exciting! I appreciate the modern technology and Im very happy with my purchase!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!
B
Brittany
10/30/2021
I am loving my results so far! With only a few weeks left I am noticing more confidence in my smile! I’ve also had good communication with Byte whenever I’ve needed them!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are dedicated to getting you the smile of your dreams as quickly and safely as possible and we are so happy to hear that you are seeing the results. As you are finishing treatment our team is here for you. Let us know if you have any questions and thanks so much for the review :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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