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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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A
Angela
11/12/2021
I’ve had a good experience with Byte, it works if you are committed to wearing the aligners every day/night. Customer service is usually on point, though I did have a slight issue getting started. After I sent in my molds (took me two tries to get it right), I was being contacted by two byte employees almost every day reminding me that it was time sensitive to finish setting up my account and purchase a plan, but then when I responded no one got back to me for a week. That part was frustrating but I am satisfied with the product so far (about half way through the process).

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, we appreciate you taking the time to leave this feedback. We want to make sure every customer is supported from start to finish, so if you are ever not hearing back from our team, we will want to look into this quickly. For immediate assistance we recommend giving us a call at 877-298-3669. :)

tzana
11/11/2021
These braces are neat! They fit well and look invisible when worn. I also appreciate the various payment options because they're guaranteed to suit everyone. I'd fit issues with some sets but the customer service was really helpful in resolving them. Great stuff!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing about your experience! We are so happy to hear our team has been able to support you from the start. Through any questions or concerns our team has your back and is ready to provide solutions that work for you! We are always just a message away so do not hesitate to reach out :) Happy to have you in our Byte fam!

C
Cierra S
11/11/2021
I love Byte! I’m recommending byte to all my friends and family! Im also using TikTok to get people to use Byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! Have you heard about our referral program yet? Head over to https://www.byteme.com/pages/refer to see how you can get $100 for referring your friends and family!

A
AJ B
11/11/2021
Compared to other at-home aligner treatments, Byte definitely has the best incentives. It’s for the most part inexpensive, your first set of retainers is free, a quicker result time than other companies, and the Byte For Life guarantee. Some of the aligners I was sent were shoddy but mostly they were made well. My biggest issue was that none of my aligners properly fit over my back teeth, they lift and cut my cheeks as a result. Support can be slow to reply but when they do reply they try to be as helpful as they can. If Invisalign is too expensive or you just need mild straightening, I would say go with Byte over Smile Direct or Candid.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi AJ, thank you for this feedback! It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday. We are here for you and we appreciate you leaving this review!

cheryl00barnett
11/11/2021
This process has been smooth and easy. This has been so much better and faster than traditional braces and at a fraction of the cost! Supper happy and have my confidence back.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

angelono248
11/11/2021
My experience with Byte so far has been positive. I am just on my 14th-week aligners, and the difference between my previous smile and now is immense. The customer service could be better; it does take them a while to reply to my emails sometimes.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

J
Jolene M
11/11/2021
I have had a wonderful experience using byte.com to align my teeth. Treatment period is such a short time frame in comparison to traditional treatment. I would definitely recommend byte.com.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! Thank you for your review!

polaris1782
11/11/2021
Really happy with my progress so far. Simple process and easy instructions. Can't wait to see the finished result!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this with us! We are so excited for you :)

sb623sb
11/11/2021
I am currently in week 12 of treatment, although the change in my teeth does not seem majorly noticeable in my smile, I can defiantly feel the difference, especially when flossing, they are not crammed together. Byte customer service has been outstanding, I have presented a lot of questions and they are are always responsive and transparent, which provides me with confidence. I can't wait to see my final smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

sarahpate22
11/10/2021
I have been extremely happy with my treatment this far! I am on week 11 and started seeing results after just 4 weeks! The treatment is very easy and oh so very effective without the hassle of going to a regular orthodontic appointment. I would highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make the process to getting your new smile as smooth as possible. We are glad to hear about your positive experience!


Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies