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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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haileyregan229
10/30/2021
Absolutely love byte, in just 12 weeks alone my teeth have improved so much more then I thought they would and they are comfortable too. Customer service is awesome too! Highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! We love that you are loving your smile transformation so far and we can't wait to see how it progresses each week. From start to finish, our goal is to make sure our customers feel supported and comfortable during their Byte journey and we are happy to hear you have felt that! We hope you'll share some before and after photos with us :)
anabelp573
10/30/2021
Very Effective and their customer care is on point. Highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the awesome review :)
nickbrlau
10/29/2021
My experience so far has been nothing but terrific. Not only am I noticing big progress in my treatment, but the process has been easy and pain-free. Customer service is also great and very responsive to all of my questions or concerns. I look forward to the end of my treatment and seeing my new smile, courtesy of Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Throughout your entire treatment, our customer care team is here to provide you with support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)
J
Jodi M
10/29/2021
I'm on week 3 of Byte and can already see movement in my teeth! Excited for the progress and to see my teeth when they are done. Customer service has been quick to respond and pleasant to work with.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are already seeing results just three weeks in! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)
K
kayleigh S
10/29/2021
Highly recommend! Byte has the best customer service and everyone is super friendly and actually care about your issues. They’ve helped me boost my confidence %100

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that our customer care team has been able to provide you with an awesome and positive experience so far. Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)
erikaprofenno
10/28/2021
I’ve been having issues with aligners since starting the process. Once I reached out to Byte, we quickly devised another plan and they got me back on track. The customer service is incredible!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that our team was able to create a plan with you to get back on track towards your dream smile :) We are here for you every step of the way to answer all your questions, concerns, or just hype up your dream smile! Please don't hesitate to reach out.
S
Sarah J
10/28/2021
Great customer service, and I'm really happy with the results. My smile is straight and whiter in 11 weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.
juneblue612
10/28/2021
Do a really great job of managing any issues that you may be having. Customer service lags just a bit, but it's clear they do their best to serve you. Liking my results so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
From start to finish our team works hard to make sure each customer feels comfortable and supported throughout their treatment. We are happy to hear our team has been able to provide you with that support! If you have any questions, please don't hesitate to reach out by shooting us an email or giving us a call. We're here to help :)
brado26
10/27/2021
The process was incredibly easy to do I even have veneers and it lined everything up nice and straight.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the review! We appreciate you taking the time to write in and share with us!
sonofaguntur
10/25/2021
a totally reliable company! They were patient with my situations and very helpful :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you have been well-supported throughout your journey!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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