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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
hozay1148
11/19/2021
On month 11 of a 3 month treatment plan. Customer service is anything except emphatic. I have to leave this review just to receive additional aligner cleaner, since I’m well past the provided 3 month supply.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your feedback! We can understand your frustrations. When we receive a customer's impressions back, our dental team will create a custom treatment plan based on the information they have. Every person's anatomy is different, and sometimes teeth are a bit more stubborn than we anticipated. In order to account for those more stubborn teeth, we may ask to wear the aligners longer or have to readjust our initial approach. We stand by the results we promised and will do what we can to get you there. We would be happy to address any concerns you have! You can give us a call at 877-298-3669 or email at support@byteme.com. We are standing by for support!

celinedissel
11/18/2021
I have always been embarrassed by the gap between my two front teeth. I used to have braces as a teenager and my teeth were perfect but I broke one of the front ones when I was 20 and was left with a pretty big gap after my tooth was fixed. Then pregnancy and years of not taking care of my teeth made them even worse. I started by having my teeth repaired with bonding but the gap was still there and I hated it. My dentist said I could do invisalign but the price was just too much for me. I then decided to look into cheaper solutions. I knew I didn't want to do SDC because I had heard bad reviews and I initially signed up for an impression kit from another company. While I was waiting for my... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

asbelsito
11/17/2021
Outstanding service!! I have been very impressed with how the Byte process has worked for me. From the initial phone call to the care and follow-up, the overall experience so far has been Excellent. Keep up the great work!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

N
Nicholas H
11/17/2021
Everything was as advertised, there was even a 3D model that showed how it would go and it only took my 15 weeks to have straight teeth. People didn't even know I was wearing them. Customer service answered any questions I had along the way, so overall great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make the process to getting your new smile as smooth as possible. We are glad to hear about your positive experience!

A
Amy C
11/16/2021
I had a great experience with Byte. As I got older I had to wear an appliance on my lower front teeth to keep from grinding them at night. This caused my teeth to shift greatly. I can’t believe that after 11 weeks with Byte they were straight again. Amazing!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wooohooo! Thank you so much for sharing this, Amy. We are so excited for you :)

armannirios
11/16/2021
Helped close the gap between my front teeth and made me more confident in my smile : ), Also customer service has always been kind and helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are feeling more confident! This is why we do what we do :)

lauren.ficara
11/16/2021
Great experience thus far! I am nearing the end of my treatment and my teeth have moved quite a bit. I still have a little crowding, which I'm sure they will address but soo far very happy with how Byte has worked.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing! If you have any questions or concerns, we are here to help - reach out to us at 877-298-3669!

margeryhinman
11/16/2021
I've had mixed results with Byte. My top teeth did straighten, but my bottoms have not. Instead of a few months, it is going on a year and a half now, and I've done 4 different impressions so far. It's still cheaper than braces, even if the bottoms aren't moving.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! Thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

J
Joseph B
11/15/2021
I had a great experience with the Byte team and they worked very well. Communication was smooth and I got my teeth straight in 13 weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! Thank you so much for sharing this. This is so great to hear :)

etplunkett12
11/13/2021
I have been using my byte aligners for about 15 weeks now and I have satisfied with my results so far. I am also impressed with their customer service they always provide helpful and useful information.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this. New smile, here we come!


Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies