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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
ovidiaadler
2/16/2021
With all the different companies offering invisible aligners, I was very skeptical on which would be the best choices. Upon finding Byte, I knew they were the best. They have exceptional customer care and the product actually works! Only 5 weeks in and I can see a tremendous difference. Byte is absolutely the best.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!! We love to hear that you have received such exceptional support from our customer care team and that you are already seeing results! You’ll be showing off your smile in no time :)
J
Janet
2/15/2021
This has so far been a great experience! The process to get the aligners was fast. The staff has been helpful and answered all the questions I have had so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our staff is here to help you every step of the way, and I am so glad you have noticed how much we care! We are so happy to have you as part of the Byte family :)
mackenzie.schilling
2/15/2021
I’m just at the end of week 4 and so far, so good! I can see the subtle change in my teeth already. I only experienced a little discomfort at the very beginning. I love the Bright Byte spray and haven’t experienced any sensitivity like harsher tooth whiteners. And I love that HyperByte will get me my results in only 15 weeks! The customer service team has been great also!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love that you are happy with your treatment so far and that you’re enjoying your Byte goodies! Feedback is so important to us and we really appreciate you taking the time to let us know how your experience has been so far.
F
Fiona H
2/15/2021
I'm only on week 4 (out of 23 weeks) so I haven't seen the end result yet but the customer service so far has been impeccable! From dedicated support people to quick response times, the customer service is beyond compare!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Cannot wait to see your results once you finish treatment! We love to hear that our customer service team has been so helpful during your Byte journey. Let us know if you have any questions throughout your treatment! We've got you taken care of.
K
Kevin
2/14/2021
Amazing! I see such a difference! The bright byte has seriously whitened my teeth. The hyperbyte has helped them move smoothly and comfortably

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The HyperByte is everyone’s best friend for soothing any discomfort and cutting down treatment time, plus the BrightByte takes care of whitening teeth while you’re already wearing your aligners! We love to hear that you have been taking advantage of all our Byte goodies :)
B
Brooke
2/13/2021
I’m on week 4 almost week 5 of treatment and things are going great! The byte team helped me through the process every step of the way and have made sure it’s going as planned. They are always there to answer any questions I’ve had. Very pleasant experience!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to have you as part of our Byte family! Making sure you get your perfect smile is our number one priority, and we are so happy to hear that you have had a positive Byte experience :)
val.villamil
2/13/2021
Now that Im old, I was afraid to go to the dentist and receive braces. But doing research I have come across byte! The process was easy, and it was in the comfort of my home. I am halfway done my treatment at 12 weeks of wearing them and I already see a difference! I am smiling more with confidence!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! We are so happy to hear about your awesome experience with Byte. We are so excited to be on this smile journey with you. You deserve a smile you love, and we cannot wait to get you there! :) Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
msannalloyd
2/12/2021
I have been wearing each aligner for 2 weeks instead of 1 to make sure I don’t move my teeth too fast. I’m on aligner week 10 of 15. So far so good!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
jason
2/12/2021
From my first inquiry. . .through making the impressions. . .to starting my aligner regimen this has been an absolutely awesome experience. Communication is flawless and they have delivered on time every time. Love the little messages I get in each new pouch of aligners each week. Couldn't recommend them more highly.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your awesome Byte experience. Our support team is always here to answer your questions or to hype up your new smile! :) Thank you for your recommendation, Jason, happy to have you in the Byte fam!
J
Jesse D
2/12/2021
This system is so easy to use and I can really see the results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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