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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Brittany L
2/18/2021
I chose Byte because it had one of the best prices for invisible brace options, a whitening system came included in the cost, and there were before and after photos of someone on their website with teeth just like mine. I'm currently in week 4 of my treatment and I can already see a difference in a few of my front teeth. The best part is, the last week of my treatment will fall on the week of my birthday, so I'm getting the gift of straight teeth this year!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Brittany- we are so excited to hear this and that your smile is going to be whiter and brighter by your birthday! You deserve a smile you love and our team is here every step of the way to get you there, so do not hesitate to reach out. Thanks for the great review!
Lindsay M
2/18/2021
I am very pleased with the services and communication of the byte team. They have made me feel very confident in the decision I’ve made to go with byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Lindsay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Yudy G
2/18/2021
Byte has the best customer service! I’ve had some issues with my aligners and they are so patient to find a solution. I think customer service makes everything so much better. Cannot wait to finish my treatment to show off! Thanks Byte for an amazing experience!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow, Yudy! We are so happy to hear that you have been loving Byte and about your amazing experience with our team. The support does not stop here! We cannot wait to see your awesome new smile. Make sure to keep us updated, we love seeing progress pictures! :) Thanks for the great review.
L
lolobrewers
2/17/2021
So far everything is great! All of my questions have been answered quickly and I’ve received my aligners. Very professional all around!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
rschindler92
2/17/2021
All-day aligners: the impression kit was very straightforward and came with 2 sets in case you mess up on one. Aligners arrived in a reasonable amount of time. Each new set feels like a gradual transition with little to no pain.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Pro-tip: a little discomfort is completely normal when popping in a new set of aligners, but using your HyperByte should help to reduce that! Welcome to the Byte fam 😊
L
Leah
2/17/2021
I’m just getting my journey started and I couldn’t be more excited! They have such amazing customer service and never fail to make me feel like a priority!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Leah! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!
S
Sherie R
2/17/2021
The level of customer service is beyond measure. Everyone has been so helpful, they email and text to ensure your experience is better than great. Knowing someone is there holding your hand takes the wonder out of this online company and makes you feel amazing. You know you’re well on your way to an outstanding new smile! Thank you so much!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Sherie! Thanks for such a thoughtful review, we are so excited you chose Byte for your smile transformation. :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there.
N
Natasha H
2/17/2021
They're extremely helpful with their customer service and are a delight to talk to!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Natasha! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
kjbierly21
2/17/2021
Couldn’t be happier with the product. Good customer communication and the aligners work fast and efficiently. The lisp goes away after about a week or so.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
T
Tiffany
2/16/2021
I would absolutely recommend Byte to anyone looking to straighten their teeth. The pricing is very affordable. All of your aligners come in one box. The cleaner is also teeth whitener. I am on my 4th set now and I can definitely tell a difference in the straightness and whiteness of my teeth. I couldn’t ask for anything better!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for writing in! We are so happy to hear you have had such a great experience working with Byte. We cannot wait to see your progress throughout treatment :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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