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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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anwentworth
3/12/2021
I am just beginning my Byte experience, and I could not be happier with my decision to go with this company. Everything has been so seamless, from my first interaction with their team, to creating my impressions and finally receiving my aligner sets. The customer service I have experienced throughout the process so far has been unparalleled - anytime I have a question or concern, the team is super prompt and attentive. I'm so excited to continue the journey and to reveal my new smile. Thank you, Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
M
MARGARET G
3/12/2021
I highly recommend Byte! It has made straightening our daughter's teeth so simple and FAST! I can't even believe it! Thank you so much!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! :)
Kayla M
3/12/2021
I loved my experience with byte. They were create at customer service. I specifically appreciated their portal for users to watch their teeth transformation online.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! Thank you for sharing:)
J
Jesse S
3/11/2021
So far, my experience has been very professional and Byte has been very helpful throughout the process. During each step of the process, Byte has been readily available for questions or concerns. I would definitely recommend Byte to family, friends or co-workers.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
J
Jennifer k
3/11/2021
I can see a big change in my smile already this is very easy to use and the vibrating guard makes it so much more comfortable especially when you’re putting on new trays I am very happy with my decision

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're happy to hear about your experience so far- we can't wait to see those results!
Olivia H
3/11/2021
I love my Byte retainers. They are easy to care for, and you can hardly tell when I have them in. I have not had any pain when wearing them, and I have already seen a change in my smile and I am only on week 4.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Week 4 already! We are so excited for you and your new smile!
J
Jennifer k
3/11/2021
Byte Just made the whole process so simple. They have the best customer service of any company I’ve ever dealt with.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing this! We are so happy you chose Byte!
victorononogbo11
3/11/2021
They provides great assistance and the hyperbyte is astonishing. I would recommend Byte a friend

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy that you are loving the HyperByte! Thank you for sharing!
rgnldthmsn
3/10/2021
Byte is a must better company than smile direct club. Smile direct Club told me they were not able to fix my top teeth only my bottom teeth. And my down payment was based on my credit. Byte has several options of payment plans. Their process is simple, quick, and easy

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your positive experience! So pleased to have you in our Byte family:)
P
PATRIESE V
3/10/2021
I love it I am so happy I waited for this for such a long time the progress is fast and I can see my results I'm so happy

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for you! From start to finish, our team is ready and available to get you on track, check that progress, and get you to those final results!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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