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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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A
alysha p
3/15/2021
great company to work with! i’ve been seeing great results. their customer service is the best!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)
marinecowgirl
3/14/2021
After having my aligners for just two weeks, I couldn't stop thinking that I wish I had done this years ago. One of the primary reasons I went with Byte is because of the customer service; while I was considering multiple companies, Byte not only has the best options for night-time aligners (no taking them in and out while you eat and wearing them all day), but the HyperByte system and willingness of my representative Jackson to work with me in terms of customizing my treatment plan and being happy and able to answer all of my questions was honestly what made the difference for me. Five weeks in and I couldn't be happier! Seriously, don't wait!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your byte adviser was able to do just that. It's just a taste of what care with Byte is like. Thank you so much for sharing your experience with us, we cannot wait to see your smile continue to progress during the rest of your Byte journey!
V
Vannak c
3/13/2021
I would recommend byte to all my friends. Byte is affordable and straight your lesser the time than regular dentist office.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!! Thanks so much for writing in, we really appreciate it :)
H
hollyalbin
3/13/2021
I love byte. They have been so helpful in getting my smile just right!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So happy to hear that you have had a positive experience. We are always here to help whenever you need it!
K
Kai
3/13/2021
I am in my week nine of wearing Byte retainer. It is working good so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! Week 9! We're so happy to hear that things are been going well so far. We cannot wait to see your smile once you finish treatment :)
jeanine.vidola
3/12/2021
I’ve had a really good experience with Byte so far! Customer service is so quick and friendly!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! Thank you for your review:)
A
Autumn B
3/12/2021
I chose Byte after carefully researching all of their competitors. I was impressed with their are communication and response time as well as there customer service. The treatment time is also faster than most. They have more to offer at a competitive price so the decision was clear.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, Thank you for taking the time to provide us with a review of your experience and thoughts. We know that going through the aligner process is a journey, and we do what we can to make sure our customers are given the best experience. We can't wait to see what those results do for you!
12o8ert
3/12/2021
Im on week 10 and have about month left. if you follow the instructions and dont forget to put the liners on it will work for you. I had very bad crowding in the bottom teeth and they are getting straighten out and my teeth are getting whiter using the BrightByte foam!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing this! Week 10 already! We can't wait to get you to that last step:)
Robin R
3/12/2021
My bite is changing with this treatment. No hassle, easy set up . I am excited and happy to feel better with my new smile Cost effective way to treat yourself to a better smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for you and your new smile! :D
Kelly S
3/12/2021
Wonderful experience! Wonderful product! Works very fast and customer service is great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for this feedback! We are so happy to hear about your positive experience:)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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