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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Amber A
7/26/2021
Byte is by far my favorite company there is. From day one I have been having a surprisingly great experience with their products and their team. The Byte Advisor (Jason) I was given before I purchased was so amazing and personable. And the customer care rep I just got off the phone with was even better! About 5 years ago I tried this process with a competitor (cough cough SDC ) and it was a complete 180. Anytime I’d reach out with concerns or be waiting for my next aligners (they shipped only a few at a time back then ) it was a total nightmare. Not to mention I didn’t see my teeth making any progress. I chalked it up to being because you notice change on yourself last, but now having... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for this amazing review! We are so happy to hear about your great experience. Our team's goal is to ensure you are getting the support you need throughout treatment, and we are glad to hear that our team did just that. We are standing by for support if you ever have any questions. We are excited to be on this journey to your dream smile with you, and we can't wait to see your new smile.

steph.l.calvert
7/26/2021
I'm about 1/3 through my treatment plan with Byte and so far I am very pleased! They have responsive customer service, and it was easy to take molds and get my plan together. I'm excited to see the final results in a few months!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide a seamless and stress-free experience to getting the smile of your dreams. We are happy to hear about your great experience. We are excited to be on this journey with you, and we can't wait to see your new smile!

M
Makayla d
7/25/2021
I’m about three months into my plan and so far so good. The weekly changes are not too bad and minimally painful. The one negative is that the aligners are difficult to clean and can get pretty dirty throughout the week.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the feedback, Makayla. We are happy to hear that you are seeing progress week by week. We are excited to see your final results. We always recommend using the BrighByte to clean your aligners. For more in-depth cleaning, you can mix 50% distilled white vinegar and 50% water, and allow the aligners to soak in the solution for about 20-30 minutes. After soaking just rinse them thoroughly.

J
Jessica
7/25/2021
Affordable and easy way to get your teeth straightened! I personally can’t stand going to the dentist more than I need to, so this is not only cheaper but more convenient. Wonderful for an introvert lol :) I’m about halfway through and happy with the progress so far! Can’t wait to see the finished look.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Jessica. We do what we can to provide you with an experience that works best for your lifestyle and needs. We are excited to be on this journey with you, and we can't wait to see your new smile!

swant123
7/22/2021
I'm on week 7 of byte and I'm already seeing some real progress. My teeth hurt sometimes when I switch aligners but its definitely going to be worth it in the end. Every day I have a family member or a close friend look at my teeth and say they look great and that they see real progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that your friends and family have noticed your new smile! Did you know you can refer your friends and family and receive $100? Head to https://www.byteme.com/pages/refer to learn more!

Michele S
7/22/2021
I have been so thrilled with my Byte experience. I'm on week 4 and loving the improvement I already see! I also love the teeth whitening component of the brightbyte... Straightening and whitening at the same time! My family and friends have been so surprised at the difference that can be seen in just 4 weeks. Can't wait for the end result.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

stacigreen0810
7/21/2021
We ordered for our son because they are a lot more affordable (and easier) than braces. He is on week 7 and we can already tell a big difference! Especially when we did side by side picture of before and now. He was pretty sore the morning after his first wear, as expected. But it wore off after a few days. He gets a little sore when he starts a new week, but nothing like I remember braces being with myself. PLUS he doesn’t have all of the food restrictions like with braces. Especially since we chose night wear instead of day. Would definitely recommend and I can not wait to see his finished smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear you are already seeing noticeable changes in your son's smile :) We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that the Byte journey has been convenient! Thank you for your review!

streetslappah
7/21/2021
I have been enjoying this ride with my Byte smile. It has been super easy and the customer service has been out of this world. Thanks Byte and I’m looking forward to my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It makes us so happy to hear that our customer care team has been able to provide you incredible support throughout your treatment. We can't wait to get you to those last step, you'll be showing off your new smile in no time!

M
Michaela
7/20/2021
Quick and effective way to straighten teeth and have a better smile, the added whitening of teeth is a bonus

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! We are happy to hear you are enjoying your experience:)

J
Jamie g
7/20/2021
I have had my aligners for 5 weeks now and can already tell a difference! The brightbyte has made my teeth very white and makes the aligners and my mouth feel refreshed! The customer service is also fast to respond. Would recommend to a friend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!


Top Rated
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  • Starting at $70/month 
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  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies