Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

Leave a comment for Byte Invisible Braces
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

1641 Customer Comments & Reviews

Loading Reviews ...
Mellisa S
7/16/2021
Costumer service is great... my smile is looking so much better! I have so much more confidence after starting byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that your confidence is growing! That's why we do what we do:)

S
Sandy R
7/16/2021
Still in the byte process- had a week 13 checkup and they saw a few gaps in my aligners (aligners weren't a tight fit like they should be) so they sent out another impression kit and new refinement aligners. Was a little bummed that the checkup wasn't sooner- and that it will take a little longer, but they mentioned sometimes this may happen - but byte customer service took care of me and that is very appreciated! So for any byters out there :) - stay with the process and I would suggest sending pics with aligners every month or every couple of aligners changes to make sure all is good. And call byte if you ever have questions or want to check on things. That is the best form of... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Sandy, thank you for this great feedback and awesome advice. We are happy to hear that our team was able to get your smile back on track. We are committed to getting you the results we promised! While it may take a little longer, it will definitely be worth it! We are excited to be on this journey with you, and we can't wait to see your final results.

darkstarx33x
7/15/2021
Exceptional customer service and aligners that work. Fast shipping and a reasonable price. Every interaction I've had with their customer service has been pleasant and very helpful. I'm halfway through and I've definitely seen improvement so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey there, thank you for the great review! We are thrilled to hear that you are already seeing the improvement in your smile, and we are excited to see your final results! If you ever have any questions, we are just an email, phone call, or text away. We are always happy to help!

Elise M
7/15/2021
Byte has been SO easy to use. Everything was packaged up so nicely, came straight to my door, and the customer service was extremely helpful whenever I had questions. I’m halfway through my treatment and could not be happier with it! Very excited to see my new smile. :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have. We are excited to be on this journey with you and even more excited for your new smile! Thank you for the great review, Elise.

jencarter416
7/14/2021
So far I have had a good experience. The process has been easy to follow and I am super happy with the quality of the aligners. They are thinner so less noticeable. The hyperbyte has really helped reduce any discomfort, which there has been very minimal, and I do think it has helped speed the process along.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We are excited to be on this journey with you, and we can't wait to see your new smile! Thank you for taking the time to leave this awesome review.

vantablackfriday
7/13/2021
My job requires a lot of travel and I am living in multiple states for work during the pandemic. I was sure I would have to wait until I moved permanently to one state to get braces but bryte offered me the flexibility to receive treatment without having to go in anywhere or spend time dealing with insurance. They literally did everything and so far everything they have promised has come through. I’m excited to see the final results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review. We are excited to be on the journey with you, and we can't wait to see your final results!

trevorpitsor
7/13/2021
This product is so easy to use and understand. I am on week 3 and so far so good. The team communicates well. The whitening treatment is also a bonus. I reccomend this.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide a seamless and stress-free process. We are excited to be on this smile journey with you, and we can't wait to see your final results! Thank you for your review.

lattin.deidre
7/13/2021
Fantastic customer service. If adjustments are needed to a current treatment plan there is a minor delay between (back/forth) shipments. Company strives for ultimate satisfaction of the consumer - and is evident. Much more reasonable cost when compared to other options (braces or other aligner systems). Extremely satisfied customer. Highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. We are thrilled to hear that our team has provided the support your need throughout your treatment. We want to make sure you love your smile at the end of treatment, and if you don't, we've got you covered! Let us know if you have any questions, we're standing by for support!

mjayebaby
7/13/2021
Byte is the biggest confidence BOOSTER. I’ve always disliked my smile. But only 5 days into my 13 weeks and I’m already impressed

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear about your confidence boost! It is amazing what working on your smile can do for you. We are happy to be on this smile journey with you, and we can't wait to see your new smile!

jssje000
7/12/2021
HIGHTLY recommend BYTE!! It is a very ingenious, amazing, simple instructions, efficient process, all equipment included to get good molds, insurance may cover, lower cost but basically "invisalign" with NO doctor visits . Customer Care helpful, clear and responsive. FANTASTIC

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for the great review. We are thrilled to hear about your experience! We do what we can to provide you with an experience that works best for your lifestyle and needs.


Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies