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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
zacharycummings06
7/29/2021
Byte has been such a great process in straightening my teeth. I am so glad I chose byte over the other competitors. Byte was very easy and a fast process to get the smile I wanted

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We are happy you chose Byte, and we can't wait to see your new smile!
traceyc.pond
7/28/2021
I’ve always disliked my teeth. So my wife decided to surprise me with the aligners and I was stop excited but I had no idea how great these actually worked. I mean in just 6 weeks my teeth are 7 shades whiter and so much straighter. I do A full on smile in photos now. You guys at byte really gave me confidence at 31 years old.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We LOVE to hear this! We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener! You'll be showing off that straighter, whiter smile in no time. We can't wait to see you smiling in all of your photos now!
H
Heather W
7/28/2021
I am in currently in week 5 of my Byte experience. I have been pleasantly surprised at my experience so far. All of my aligners have fit nicely and I have not had to file or adjust any of them. I can tell right when I put in my aligners at night and when I take them off that they are working but they are not uncomfortable at night. I can already tell a difference using Bright Byte. I am not even halfway through my treatment but have been happy with the quickness of BYTE’s team to respond. I look forward to a straighter smile in about 20 more weeks:)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review! We can't wait to see those final results😁
noelsrules
7/28/2021
GREAT customer service and GREAT product! These aligners are easy to use and they wirk!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review! Happy to have you a part of our byte family :)
johns.danielle066
7/28/2021
Customer service is great, just waited longer than expected when I tried to reach out about my first set of aligners which were ill-fitting

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Due to a higher than normal volume we understand that our response time has been less than ideal. Rest assured, we are staffing up and our team is working hard to help each and every customer. We appreciate your patience! For immediate assistance, you can reach our team at 877-298-3669. Thank you for the review!
Maurice D
7/27/2021
The Byte team was easy to work with and responsive to my questions. I never felt I had to chase them for answers. Once I received my trays, they fit, and my teeth have responded. I feel I made a smart choice with a company that solved my teeth issue and saved me money!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for this great review, Maurice. We are happy to hear that our team has supported you through this smile journey. We are excited to hear your teeth have responded well, and we can't wait to see those final results. Happy to have you in the Byte fam!
marvis.dantley85
7/27/2021
Service is great. I always get a quick response. They always do the best they can to help me.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! Happy to have you a part of our byte family :)
christa.ingledue
7/27/2021
Byte has made the process of straightening my teeth very easy. The items sent are very organized and include ample instructions to follow for each step. The hyperbyte is great to help ease sore teeth. I’m glad I took a chance on Byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you chose Byte! Thank you for the great review. We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!
M
McKenzie
7/27/2021
Great product and great customer service. Would recommend to all of our friends!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review, McKenzie. From start to finish we do what we can to provide the best experience. We appreciate you telling your friends and family about us. Make sure to take advantage of our awesome referral program!
kaatlopez1995
7/26/2021
Byte has been an incredibly easy process to straightening my teeth. I wanted to do it for years and they made it so simple. I used their Byte Pay program to make monthly installments and it also offers lifetime replacements of retainers and replacement aligners if any break during use. So far, I'm on my 7th out of 12 aligners and my teeth look great! I'm excited to see the finished result. I haven't had to get in touch with the reps with any issues, but occasionally I get check in emails to see how my treatment is going.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We are happy to hear that you started the journey to your dream smile. We are excited that you chose Byte, and we can't wait to see your final results!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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