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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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J
Joy C
4/2/2020
Byte has been a pleasure to use and work with. I’ve had good customer service and fast response. My teeth seem like they are on track and can’t wait to see them all complete in four weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.
Megan S
4/2/2020
Byte was such a great experience!. It was fast, easy, practically painless! The customer service is amazing and so very helpful!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
Alexa S
4/1/2020
Byte was the fastest and best service I’ve ever had. I noticed my smile changing as I was getting older and taking pictures were becoming more and more uncomfortable for me. Thanks to bytes hyper byte technology and bite bright I got a beautiful white smile in about two months and I have my confidence back. Thank you byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You're welcome! So glad you are a part of the byte family.
edarcy1991
4/1/2020
I absolutely love Byte. I have been looking into aligners for over a year and am so happy I went with Byte. From day one, the customer service has been incredible. It's great you never have to go into a dentist, the impressions are made at home and sent back for your aligners to be made. The aligners are thin and clear, you can't notice them when wearing them. Using the Hyperbyte 5 minutes a day really helps the aligners fit better and ease discomfort. The Bright Byte cleaner and whitener is also great, keeps the aligners clean and breath fresh! I highly recommend Byte!

A
Azure k
4/1/2020
I love Byte! Customer service is amazing! Aligners are perfect and near impossible to detect while wearing! The payment options are for everyone!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!
J
Jessica J
4/1/2020
I love byte better than my Invisalign treatment, it is faster, you can do it from home, and it comes with the brightbyte to keep your aligners and breath fresh. I wish I had known about byte years ago, definitely the best deal for your money and time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So glad you gave us a try for your second round at a new smile!
Rachel H
4/1/2020
Easy , cheap & effective program. I am on week “4” of “15” and my teeth are already changing. From the beginning ~ ordering the kit , the mold , to program details & the application process, so easy. I love byte & can’t wait to see my results ! Cheers

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You're a third of the way there, Rachel. Take some progress pictures- we love seeing before and after photos :)
boomersooner2902
3/31/2020
Great so far! Quick process and they kept in touch the entire time! Loving the progress so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!
lanejflores
3/31/2020
So far the care team has been extremely diligent with me! I even recommended it to a friend! I love the genuine interest in helping people most.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
D
Danielle
3/31/2020
I have been using the Brightbyte cleaner for a few weeks now and it is great! I can definitely see that my teeth are whiter. The taste is great and doesn't leave a bad aftertaste in your mouth. I would recommend this to everyone.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for your recommendation!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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