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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Priscilla R
3/31/2020
It’s so convenient to have aligners that people can’t even notice. The hyperbyte speeds up the process so you get your results in a fraction of the time and cost of braces. The customer service is as good as Chick-fil-A’s hospitality.

gosney.soccerly
3/31/2020
Byte is fantastic! Their process is incredibly simple and easy to complete. They have the most affordable and flexible payment options of any of the clear aligner companies, and their customer service is top-notch. I wouldn't hesitate to recommend Byte to anyone!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
sspencer
3/30/2020
Byte has been life changing! The customer support was so helpful and friendly and I felt so supported throughout the treatment. My new smile and me thank you, byte!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
ksarns16
3/30/2020
This is has gone by so fast. Mine was only 15 weeks long, I still have about 6 weeks left but I'm so happy already!! There is virtually no pain. One day one of every week I take a ibuprofen and thats enough. Doesn't take long to get used to having them in your mouth. You can't beat the price either! I'm so happy I chose byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for your recommendation!
A
Ashley
3/30/2020
My Byte experience has been amazing! My byte adviser has been so thorough in explaining each step of the process and keeping me updated on my status. The care team has been readily available for whatever questions I may have and I’m so thankful for that!! They’ve made this experience so easy and accommodating!

M
Marquetta W
3/29/2020
I am on tray 4 of my 11 tray journey. I have experienced very little discomfort thanks to the HyperByte. The Byte team has reached out to me numerous times to make sure I am doing well and sticking to the plan. Their main focus is my success. Looking forward to the beautiful smile I’ll have at the end of my 11 week journey.

Kellye K
3/29/2020
My experience with Byte has been great. I went with this company because they had so many positive reviews and also because of the Hyperbyte technology they offer. From day one of ordering the kid I felt supported by customer service. I got an email checking to make sure I received the kit and if I needed help. I have also received emails from my treatment specialist checking in on me. The aligners themselves have been issue free for me. The fit is great and I can use the hyperbyte for any discomfort. I also love the whitening foam that comes with them. I have repurchased because it is so helpful to keep my aligners clean. I am not done with treatment yet, but have seen noticeable results,... Read More

Rob W
3/29/2020
I was skeptical at first but this has been an amazing experience. At 50 years old I was not sure that anything would work for me, but I knew I was tired of having difficulty eating hot or crispy foods due to them burning or cutting my gumline. The whole experience was very simple, they worked with me when I had to travel to ship my aligners to me when I returned to the country. Byte team members worked with me through my insurance and checked in on me to make certain everything was going well. I’m so happy I chose Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you chose byte! There is never a wrong time to start a new smile, thanks for being a part of the byte family. We are here for you every step of the way.
Courtney J
3/28/2020
I've had such a great experience! Customer service was awesome when I had trouble with my hyperbyte. I'm on week 11 of 15 and I can't believe how beautiful and white my teeth are getting! I recommend Byte to everyone!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
mmariodesilva
3/28/2020
Byte has exceptional customer service and this was apparent from the get go with how Nicole Sakhai my advisor treated me and the process with such care. She ensure everything was done tight and that I got my treatment done right. The treatment itself was fast and made everything very easy. Thank you!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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