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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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taressamaemarchand
4/6/2020
The customer service was always friendly and courteous. I did not feel hassled or pressured at any time when I was on the phone with the representative. I have already recommended others to Byte because I know for a fact that anyone interested in this type of product will not be disappointed.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting to hear! Thank you for your review <3 We can't wait to get you to your results!
Taylor L
4/6/2020
The entire Byte experience has been so easy!! From the impression kit, to any questions that I might have.. the customer service has been amazing! They reach out via email or text frequently!! Would definitely recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to provide you with a seamless experience, from start to finish. And our care team does just that- we CARE! Thank you for your recommendation!
marlyloredan
4/6/2020
I truly loved my experience with byte. They are consistent great customer service . Fast , and passionate about helping others . I can’t wait to begin my journey with them and have the beautiful smile that I’ve always dreamed of

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So happy to hear you've had a great experience with us- we can't wait to keep it going to the end of your treatment!
angelinaskerritt
4/4/2020
I couldn’t be happier with my experience with Byte. Not only was I about to straighten my crooked teeth, but they even whitened them and provided a night time retainer for post treatment. For the price, this is unbelievable. The team was with me throughout the entire process and made everything easy. I’m over the moon about Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation! Our care team ensures a smooth experience, from start to finish!
aarontg89
4/4/2020
Customer service was awesome. Originally when I signed up I wasn't sure what to expect. I immediately got an email and text giving me my next steps so I knew what to expect. The online profile is really easy. When I got my starter kit it was exciting. They made my whole experience very pleasant. I also applied for Bytepay and was just immediately approved for a low rate of $83/month! I'm excited to see the results!! Thanks Byte team!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to give you as much information as possible, so that you're confident in placing your trust with us. Thank you, and we can't wait to get you to your final results!
llimaaa102
4/3/2020
From the beginning of my byte journey, The company has been great with customer service, delivery, and following up. I’ve been wanting my teeth fixed for a very long time and it’s great that this company offers affordable treatment for everyone! Can’t wait to see the results! :)

speckledeggfarms
4/3/2020
Wonderful company! Fast delivery and tons of customer support. So easy and relatively cheap compared to traditional braces. My teeth are getting straighter and straighter and my confidence is going up and up! I smile more everyday!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!
S
Stephanie
4/3/2020
My coworker is currently using BYTE aligners and showed me a before and after picture of her teeth so far. They really work! My teeth are very crookes and crowded in the front and they are still able to help me! Their process is so easy to follow also. The customer service is amazing and they are always there for you if you have any questions or if you need help with the process. I am currently awaiting my aligners to be sent out to me, and I am so excited! I highly recommend this product!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
racinekrock
4/3/2020
Kits arrives quickly and is easy to use. Payment t plan is very reasonable with no credit check and in house financing. My son says aligners are very comfortable and I cant even tell he is wearing them. He is enjoying his new smile progress day by day.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!
K
Kim T
4/2/2020
I had such a great experience with byte. It was super easy! The customer service is also very nice and helpful and im really happy to have chosen byte as my smile assistant.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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