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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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kcdfsilver
12/2/2021
I’m so impressed with how quickly my aligners shifted my teeth. The vibration device made the experience even better by soothing my teeth after putting in a new set. The whitening/cleaning foam was a bonus! I’m glad I chose Byte and will recommend them to others.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi, thank you for the awesome review. We appreciate you recommending us :) From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

E
Erin S
12/2/2021
I am a current Byte user. I have a 20 week plan for my top teeth and 16 weeks for my bottom. I am currently on week 13 of both. I am super paranoid about my teeth, both in appearance and I have some weird fear of losing them lol I swear in the beginning I thought every time I took out my aligners my teeth would come with. That’s really my only complaint. But it has 100% gotten better over time! If anyone else is going through the same thing, hang in there! It does get better! My bottom teeth are currently straight and my top teeth are on their way!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Erin! We are happy to hear that your journey and fears have gotten better over time. We are thrilled to be a part of this journey with you and cannot wait to see your complete smile transformation, we hope you'll share some before and after photos with us :)

lsfrbs4
12/2/2021
Byte makes braces a quick, easy and affordable process. I love that I can do everything from home and wear the aligners when it works best for me. I also love not having frequent orthodontist appointments.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide an experience that works best for everyone's lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!

C
Carson G
12/1/2021
Easy to order. Customer service has been so helpful! Reminder emails to check in and stay on track has been great! Used another company for older child and byte was better. And we used nighttime only program which has been terrific.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here every step of the way and really cares about getting everyone their dream smiles. Any time you have a question or concern, we're just a phone call or email away :)

dariusdurham1
12/1/2021
I was very pleased with my Byte experience. Their customer service was great and the aligners were discreet.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the awesome review :)

M
Michael C
11/29/2021
In week 4 of treatment and absolute smooth sailing so far. Byte have been nothing but communicative, friendly, and helpful along the way. From the packaging to the application, Byte makes this process harmless and gives you something to look forward to!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
When going through treatment, we want all our customers to have a smooth and easy process. We know how important communication is and our team is there to help every step of the way. Anytime there is a question, concern, or you just want someone to hype up your new smile our team has your back. Give us a call or shoot us an email, we're standing by to support! :)

D
David
11/29/2021
So far so good! I definitely feel and see my teeth straightening out after week 13. You have to be very diligent and wear them everyday and use your hyperbyte every night or you may fall behind schedule. I had to go back a few steps at one point but started wearing them longer and used my hyperbyte 30+mins/night. That really made it show some real progress after every step after that.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thank you so much for writing in and sharing your Byte journey so far. We are so happy to hear our team was able to assist you in getting back on track towards your dream smile. We can't wait to see your final results. We hope you'll share some before and after photos with us :)

A
Amanda G
11/29/2021
The process has been easy so far from taking the templates for the aligners to receipt and swapping them out each week. Instructions are clear and easy to follow, if you have an issue Byte team is right there to help!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for writing an awesome review, we really appreciate it. We want to make this process as smooth and seamless as possible, and we're so glad our customer care team has been able to do that for you. Let us know if you have any questions, we're always here to help :)

longelizabeth24
11/28/2021
I am 3 weeks in and already see a difference in my smile. The aligners are easy to use and the Hyperbyte is a great addition to treatment. I am also whitening my teeth each night with the Brightbyte. I am looking forward to end result.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back. We can't wait to see your new brighter, whiter smile :)

jpkoch26
11/27/2021
I am very pleased with my experience so far! I am finished with my upper teeth and have 12 more weeks with my lower teeth. Everything seems to be going pretty smoothly! I could not be happier at the moment!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!


Top Rated
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