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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
clevengerh1859
12/10/2021
It has only been 4 weeks and I am already seeing results in my straightening journey. The process from start to now has been seamless and easy. I can't wait for the end results so when everyone asks how I straightened my teeth, I can rant and rave about BYTE!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This makes us so happy to hear! We appreciate you sharing your journey with friends and family. Make sure to get that referral bonus! We are happy to help if you ever have any questions. Thank you for the great review!
E
Emalee P
12/10/2021
I've always wanted to straighen my teeth, and when I got engaged I new I wanted to have straight teeth in my wedding. Byte was the most affordable option on the market and I have had such a great experience with them. I have had very few issues but when something did come up they were very quick to help me with my plan. I'm over halfway done with my treatment plan and I am in love with the results so far and cannot wait to show off my new smile when I get married next summer!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for your special day! Our team is always ready and happy to help. We can't wait to see you smiling in those wedding pictures!
kamareusze7
12/10/2021
I have had an amazing experience so far, customer services has been top notch! I got my impression kit quickly and my aligners before they were expected! I am very excited to see the end result and show off my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear this! Our team's goal is to ensure that every customer is supported throughout their smile journey. We are standing by for support if you ever have any questions😁
sweetemoicecream
12/9/2021
I would recommend faster response time. The payment website should able to be accessible via regular website.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback, as we are always looking for ways to improve our customer's experience. If you ever have any additional suggestions, please let us know. You can reach us at 877-298-3669 or send us an email at support@byteme.com 😊
patrick.hudson3
12/9/2021
Yes this was a great place to be for straight teeth vibes.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love straight teeth vibes 🙌
krismac33
12/9/2021
Excellent product and excellent customer service so far! Excited to see the final results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can't wait to see! Thank you for your review 😊
kmarks1950
12/9/2021
After much research and going back and forth as to do this….I am 71 years old, I decided I am worth it regardless of age. I choose Byte and I am excited with the continued progress. The professional staff watches very closely as to the progression of your teeth. I have seen the change especially with my top front teeth. If you are hesitant, do not be. The process, to start this journey, is easy, and the outcome is a beautiful smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Who doesn't love a beautiful smile?! We do what we can to make this process as safe, seamless, stress-free, and fun as possible. We appreciate your review!
kobykropf
12/9/2021
The customer service is great and works well with the customers.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that! Thank you for the great review😁
jonathan.deloney
12/8/2021
I would recommend this byte to anyone considering braces or aligners. Great customer service, awesome products and the fastest completion time on the market!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo, thank you for the great review, Jonathan. If you ever have any questions, please do not hesitate to give us a call or send us an email. We are available at support@byteme.com or you can give us a call at 877-298-3669.
yivette11
12/7/2021
My son loves the results! He is so happy. Definitely he is recommending it with his friends. Good choice

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this, and this is why we do what we do. Thank you for the great review!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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