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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
wolfejacksonmusic
12/7/2021
After 18 months of using Byte's Overnight Aligners, I can honestly I've noticed a great difference in how straight and aligned my teeth are compared to the start and I'm now very close to the projected results that were set at the beginning of my journey to a straighter and healthier smile. I imagine that because I chose the overnight aligners over the daytime aligners that naturally the time scale to achieve the results is somewhat lengthened as one doesn't wear the aligners as long a duration as you would if you wore them all day. The "impression kit" process is a little time consuming and at times difficult to complete on your own but obviously it is an investment of time I was... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your feedback. We do what we can to make the process and seamless and stress-free as possible. We are sorry to hear that there were some complications, but we are happy to hear our team was able to assist. Our team is committed to getting every customer to the smile we promised and a smile they love. We are standing by for support if you ever have any questions. You can send us an email at support@byteme.com or give us a call at 877-298-3669.
missiegershman
12/7/2021
I am so happy I went with byte. My smile is great. The results were as stated

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! Thank you for your review!
tatetiffanie
12/6/2021
I was a little weary of “invisible aligners” but my Byte team put my worries at ease. My treatment plan and costs were explained to me and I found Byte to be very affordable. I can not wait to see my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. We are proud to offer a more affordable option to get a smile you love. We are thrilled to hear that our team was able to ease any worries. We are standing by for support if you ever have any questions. We are just a phone call away at 877-298-3669 Monday-Sunday 8:00 AM to 6:00 PM MST.
leslieguinevere
12/6/2021
I am so happy that I went with Byte. My teeth are looking back to the way they were when I got my braces off. This has been a great experience! I am so excited to see the results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You got us smiling from ear to ear, thank you so much for your feedback! We can't wait to see either😊
S
Sarah
12/6/2021
The aligners worked to straighten my teeth. Took a little longer than expected.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review, Sarah. We are glad to hear you are happy with your results. Sometimes teeth can be a bit more stubborn than we anticipated. We are committed to getting our customers the smile we promised. If you ever have any questions you can reach us at support@byteme.com😊
faviles623
12/6/2021
Byte company is very professional and consumer service is one of the best. There hasn't been a time I didn't get any of my questions answered in a timely manner. It's amazing how this has product has improved my smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Our Care Team is here for you if you ever have any questions. We can't wait to see you show off your smile😁
maliyamorrison192
12/3/2021
good company, great customer service and they are very helpful to their consumers every chance they get

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
caleylynnwilliams
12/3/2021
My experience with Byte has been amazing. Even though I haven't completed my treatment yet, I love my results already. No issues what so ever. This has been such a confidence booster!! 10/10 recommend!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi, thank you for the awesome review. It makes us so happy to hear that Byte has been a confidence booster for you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)
T
Toni B
12/2/2021
So happy that I finally decided to get the aligners. Been wanting them forever. My teeth are looking straighter every week

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! We are so excited to be on this journey with you. Thanks for sharing such an awesome review. We also are so excited to see your brand new smile :) Please do not hesitate to reach out with any questions you may have. Be sure to share some progress photos with us too :)
monserrano370
12/2/2021
I love byte! I am having great results so far and the process is smooth. I can't wait to wear my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the awesome review!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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