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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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andrewhayes63
3/4/2021
I'm currently half way thru my treatment so my smile isn't complete. However I do notice and feel my teeth are being moved. So far the support staff has been so helpful it is a pleasant change in customer support.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes, Andrew! Halfway to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

I
Isabella
3/4/2021
Byte has great customer service. However, my teeth have not hardly moved in the 15 weeks I have worn my Alligners every day. They have moved a little because they would have had to in order to fit the Alligners but not enough to tell a difference.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Isabella- thanks for the review and the great feedback. Your unique smile journey is important to us and we are committed to getting you a smile that you love. You deserve it! We know it can be extremely frustrating when you do not see the results you are expecting right away, but our team is here to support you and help get you the results you are looking for. We want to get your concerns addressed right away, so please shoot us an email at support@byteme.com. From there, our team can get you the best next steps to be on your way to your brighter and whiter smile. Your smile is backed by our satisfaction guarantee. We are happy to have you in the Byte fam for life!

harisalen
3/4/2021
Been a process. Not as quick and simple as I originally anticipated however, the end result should be worth it. Have received many compliments already. Also, customer service is not absent. Would recommend 🌞

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Thanks for the review and the feedback. We understand that it can be frustrating when your treatment takes longer than expected, but our team is here for you and wants to get you back on track as soon as possible. We are always just a message away at support@byteme.com so do not hesitate to reach out! Let's get that final smile, you deserve it :)

T
Tricia
3/4/2021
I was worried I would pick the wrong company when I finally chose to invest into my smile. I now know that I definitely picked right! Byte are so quick to respond to my questions or concerns and no problem is too small. They are definitely the best choice out there!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Tricia! We are so happy to hear this and are so excited to be on this smile journey with you. We are committed to getting you that final smile and we cannot wait to get you there. Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. Thanks for the great review, let's do this!

T
T R
3/3/2021
I started looking into Byte in December '20 after seeing an ad online and have been nothing but delighted ever since. The company's employees are all knowledgeable, professional, and efficient. They answered all of my questions online within a 24 hour turnaround time. I started treatment recently and am currently on Week 4. Both my top and bottom teeth are already noticeably straighter. The BrightByte foam cleanser and whitener has made my teeth whiter than ever, too. The company definitely didn't skimp on product quality. The packaging alone is very impressive and extremely well-made. I feel very comfortable referring Byte to others.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and for your whiter and brighter smile. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Do not hesitate to reach out, we are just a message away. Welcome to the Byte fam and thank you for the awesome review.

S
Ski
3/3/2021
The evaluation process is thorough and takes some careful attention to detail, but would you want a less detailed assessment to plan orthodontic correction? The company service is excellent. We had the leading competitor for one of our children, and I think byte is better.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes- we agree! Our team is here for you and your unique smile journey, so do not hesitate to reach out with any questions. We are committed to getting you a smile that you love! :) Thanks for the awesome review and welcome to the Byte fam!

J
Jasmine
3/3/2021
BYTE is honestly the best! it’s affordable and easy, i would definitely recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Jasmine- you are the best! We are so happy to be on this smile journey with you and cannot wait to get you that final smile. Happy to have you in our Byte fam. Thanks for the great review!

Christi J
3/3/2021
From the consult to the final week wearing my aligners, Byte has been easy to use. My advisor was knowledgeable and felt like a personal coach through the process. The BrightByte kept the aligners fresh while whitening my teeth. It’s neat to see how my teeth have adjusted just like the animated mouth in the treatment plan. I have been so pleased with the results. Just 1 more week!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Christi! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

M
Megan H
3/3/2021
Really love using Byte so far! Aligners are well made and really comfortable. Customer service is wonderful as well. I chose Byte over competitors because of the price and guarantee

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Megan! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Mariann K
3/3/2021
Byte has a very easy to use at home system for taking and submitting impressions, with clear, detailed instructions. The aligners come neatly packaged, and them Hyperbite is comfortable and easy to use. I give the system 4 stars because my 15 week treatment has turned into 30 weeks. The initial aligners did not straighten my teeth as original promised in 15 weeks, and I had to repeat the impression process and wait another 2 months from beginning to end for my new set of aligners. I think this process should be expedited for clients currently undergoing treatment. I had to wear the same pair of aligners for 7 weeks while waiting for my new treatment set to arrive. Otherwise, so... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Mariann! Thanks for the review and for your great feedback. We understand how frustrating it can be when your treatment does not progress as planned, and while this is very normal in clear aligner treatment, our team wants to make sure your concerns are addressed and that we get you on track as soon as possible. We care about you and your unique smile, so do not hesitate to reach out with any further questions or concerns. We are always just a message away at support@byteme.com. We are committed to getting you a final smile you love, so let's do it!


Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies