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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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jlross740
2/26/2021
Byte has been phenomenal to work with so far. The process has been smooth and professional. The support team is prompt. The results have been impressive!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

Kristi C
2/26/2021
Wonderful customer service to get me started on my new smile. The setup process was easy as well. There is no wait time when contacting customer service, which is always nice! On step 13 and already seeing results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo, Kristi! Congratulations on all the amazing progress you have already made on your smile, we are so happy to hear it. Our team is here to support you every step of the way and cannot wait to get you to that final smile! Thanks for the awesome review.

aurore.martin504
2/26/2021
I am very happy with the result so far, the customer service and the price is great as well!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

obakshi92
2/26/2021
Great service - support has been super helpful in guiding me through the process and answering my questions. The insurance and reimbursement processing have been very easy as well. I'm about 6 weeks in and have been noticing quite a change to my bite already. I would definitely recommend this to anyone who doesn't want to shell out the premium you'd otherwise pay at your dentist

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

tammyvpham
2/25/2021
Byte so far has been such an amazing and positive experience. The customer service is truly so helpful. Their team is really responsive and will follow up to make sure all of your questions and concerns are taken care of. I actually had to order refinement retainers and I was super worried about the process but every time I reached out with a question, it was answered promptly! Thank you byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Tammy! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

foakley09
2/25/2021
If your aligners are having problems fitting for that particular week, just be willing to practice a little extra patience by wearing your aligners for a extra week. That solution has not yet seem to disappoint me yet.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Thanks for the awesome review, we are so happy to hear that your treatment is going well. Do not hesitate to reach out to our team at support@byteme.com with any questions or concerns that may up come up! We are always here to help :)

kaadamohamed
2/25/2021
It s works for real, it was very easy and quick steps thank you so much

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so happy to hear about your awesome experience and that your smile transformation has been successful. Happy to have you in our Byte fam for life! :)

K
Kerry L
2/24/2021
I’m not quite done with my treatment plan but I am very happy that I chose Byte to fix my teeth. I’ve been amazed by their responsiveness to my inquiries. It has been very convenient to do the impressions and take photos from home, with a professional reviewing them and creating a detailed treatment plan. The website is extremely informative and easy to navigate. I am quite pleased with the experience thus far and have no reason to doubt that my teeth will turn out exactly as I have wanted them to look.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Kerry! We are so excited that you chose Byte to guide you through your smile transformation. Our entire team is here to support you and cannot wait to get you a final smile that you love. We are always here to answer any of your questions or concerns, so do not hesitate to reach out! All of our treatments come with a guarantee on your smile, so our team will work with you to make sure you end up with a smile you are excited about. Thanks for the review!

sivils6
2/24/2021
This was a very smooth process. The directions and videos made it impossible to mess up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so happy to hear about your smooth experience with Byte. Our team is here to make it as stress-free as possible so do not hesitate to reach out! Let's get that final smile :)

jennb534
2/24/2021
Byte is such a wonderful company, and so affordable. I never thought I would actually have straight teeth again and only on week 9, here I am with people noticing my smile is different!! I have 15 weeks total and it’s flown by. So easy to wear and the byte team is amazing.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Jenn! You deserve a smile you love, and we are so happy you chose Byte to guide you through your transformation. :) We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.


Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies